Outlook has encountered a problem and needs to close

  • Thread starter Thread starter memcneely
  • Start date Start date
M

memcneely

Hi --
My Outlook 2003 (win xp pro sp2) was working just fine yesterday. When I
came in today, if I try to access anything accept my inbox (I am not able to
access the subfolders), I receive the message that Outlook has encountered a
problem and needs to close.
I tried the following: the detect and repair and it appeared to work at
first but then digressed to the original issue. I removed and recreated my
Outlook profile and then I uninstalled Office and reinstalled to no avail. I
also renamed my windows profile and created a new one. My coworker was able
to add my account and was able to access everything just fine on his
computer.
Thanks for your help!
memcneely
 
Try opening Outlook in safe mode:

Start > Run > outlook.exe /safe

Post back and let me know what happens.
 
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