Microsoft Outlook has to encountered a problem and need to close.

G

Guest

I have been using Office 2000 for sometime and have used outlook for my
e-mail, just resently I can't open Outlook I'm getting this message:
Microsoft Outlook has encountered a problem and need to close, we are sorry
for the inconv... The rest of office works fine, any suggestion.

Thanks
 
G

Guest

Please provide the following information:

1) Version of Outlook (you already stated 2000)
2) Email environment: Exchange, POP3, etc.
3) Does you have a PST? If so, what is the size?
4) Are there any error messages/numbers?
5) Have you checked the application event viewer for any Outlook or
Office-related errors? If there are, what are the Event ID number(s) &
source(s)?
6) What troubleshooting steps have you taken yourself, so you're not told to
take steps you've already tried?
7) Is the antivirus scanning incoming/outgoing mail?
8) What is the polling frequency for mail?
9) Are there any COMs, Add Ins, synch software (for handheld), Fax software
running?
 

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