Outlook has a problem on close

[Trevor L]

Every time I exit Outlook I get the message that Outlook has hit some problem and needs to close. I have run the diagnostic and it reported that it had fixed one problem but this faulyt screen still keeps popping up. I an running XP Pro SR2 with all updates to date and Office 2007 Enterprise version.

The fault message I get when I go to Event Viewer is:Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050, faulting module dccmsp32.dll, version 10.0.2000.929, stamp 39d4133c, debug? 0, fault address 0x00005346.""

Any help would be appreciated.

Thanx

 

[Vanguard]

in message
Every time I exit Outlook I get the message that Outlook has hit some
problem and needs to close. I have run the diagnostic and it reported
that it had fixed one problem but this faulyt screen still keeps
popping up. I an running XP Pro SR2 with all updates to date and
Office 2007 Enterprise version.

The fault message I get when I go to Event Viewer is:Faulting
application outlook.exe, version 12.0.6023.5000, stamp 46574050,
faulting module dccmsp32.dll, version 10.0.2000.929, stamp 39d4133c,
debug? 0, fault address 0x00005346.""



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What happens if you start Outlook in its safe mode ("outlook.exe
/safe") to eliminate loading any installed add-ons to Outlook and then
exiting Outlook? If that works then an add-on is your problem.

If an add-on is your program, have you yet right-clicked on the
dccmsp32.dll file to see who is listed as the author and perhaps seen
a program title under the Version tab for properties on that file. I
have that file and it appears to be from Symantec for Winfax. If
Outlook worked okay in its safe mode, see what happens if you disable
the Fax Server add-on in Outlook, exit Outlook, reload Outlook, and
then check what happens when you exit again.

 

[PeterL]

Every time I exit Outlook I get the message that Outlook has hit some
problem and needs to close. I have run the diagnostic and it reported that
it had fixed one problem but this faulyt screen still keeps popping up. I
an running XP Pro SR2 with all updates to date and Office 2007 Enterprise
version.
The fault message I get when I go to Event Viewer is:Faulting application
outlook.exe, version 12.0.6023.5000, stamp 46574050, faulting module
dccmsp32.dll, version 10.0.2000.929, stamp 39d4133c, debug? 0, fault address
0x00005346.""
Any help would be appreciated.
Thanx

I had the same problem. Discovered it was the add-on Microsoft Outlook
Backup, uninstalled, re-installed, problem solved.

 

[Trevor L]

I renamed dccmsp32.dll and my problem was solved. Just hope that file is not needed by Winfax or some other app.


Every time I exit Outlook I get the message that Outlook has hit some problem and needs to close. I have run the diagnostic and it reported that it had fixed one problem but this faulyt screen still keeps popping up. I an running XP Pro SR2 with all updates to date and Office 2007 Enterprise version.

The fault message I get when I go to Event Viewer is:Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050, faulting module dccmsp32.dll, version 10.0.2000.929, stamp 39d4133c, debug? 0, fault address 0x00005346.""

Any help would be appreciated.

Thanx