Outlook freezes when opening attachment

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Whenever Outlook is in the middle of downloading POP3 Email and I try to open
an attachment it freezes and I have to shut it down. Can someone please tell
me why this happens.

Thanks
 
Michael,

Does this happen with attachments that have previously been opened or only
attachments arriving with the new email? Is this a dial-up connection or a
broadband connection?

Kind Regards,
 
It happens with any attachments that I try to open. I always wait for the
attachment to completely download and other email is being downloaded for new
mail attachments.

I have a DSL connection

Thanks

--
Michael Sirota
President
Escape Enterprises (Canada) Ltd.


Colin M. McGroarty said:
Michael,

Does this happen with attachments that have previously been opened or only
attachments arriving with the new email? Is this a dial-up connection or a
broadband connection?

Kind Regards,
Click to expand...
 
Michael,

If you're on DSL I'll assume that ample bandwidth exists so that you should
be able to open messages even on incoming messages without fear of hanging
the system. Since your having this issue even when you open previously
downloaded items I think that it is a moot issue anyway.

That leads me to believe that there is some corruption either with the local
profile or the application itself. Try these two steps and see if it makes
a difference for you. First run a "Detect and Repair." Simply open any
Office application and choose "Detect and Repair" from the help menu.
Second, run a scan against the local PST file. You can do this by
navigating to "C:\Program Files\Common Files\System\MSMAPI\1033" and
selecting scan.pst. Once you launch scan.pst simply navigate to your pst
file and start the process.

Kind Regards,

--
Colin M. McGroarty, MCSE, MCP+I, NT-CIP
2004 Microsoft MVP, Windows Server - General
www.McGroarty.org


Michael said:
It happens with any attachments that I try to open. I always wait for the
attachment to completely download and other email is being downloaded for
new
mail attachments.

I have a DSL connection

Thanks
Click to expand...
 
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