Outlook fails to launch URL from HTML mail

[Carlos]

Whenever I click on a URL / shortcut in an HTML message,
Outlook launches Internet Explorer but it never navigates
to the URL. Its as if the launch starts okay, and then
just halts leaving me with an empty address bar and no web
page. Has anyone ran into & fixed this yet?

Thanks,
~Carlos~

 

[Nikki Peterson [MVP - Outlook]]

It would help if you included in your message:
Your Outlook version.
Your IE version
Your OS

I did find the following that may possibly help:

You Cannot Open New Internet Explorer Window or Nothing
Happens After You Click a Link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679&sd=tech

--
Nikki Peterson [MVP - Outlook]

Whenever I click on a URL / shortcut in an HTML message,
Outlook launches Internet Explorer but it never navigates
to the URL. Its as if the launch starts okay, and then
just halts leaving me with an empty address bar and no web
page. Has anyone ran into & fixed this yet?

Thanks,
~Carlos~

 

[Carlos]

Thanks for your response. I tried out the steps in the
embedded URL, but they didnt work. I still can't navigate
to URLs from Outlook.

Here is my version info:
Outlook: 2003 (11.5608.5606)
IE: 6.0.3790.0
OS: Win Server 2003 Version 5.3 Build 3790

Please let me know if there is anything else you need.

Thank You.

 

[Carlos]

Found the fix:
Fix is to click the Reset Web Settings tab from the
Tools.Options Dialog on Programs tab.

Thanks for your help.

-----Original Message-----
Thanks for your response. I tried out the steps in the
embedded URL, but they didnt work. I still can't navigate
to URLs from Outlook.

Here is my version info:
Outlook: 2003 (11.5608.5606)
IE: 6.0.3790.0
OS: Win Server 2003 Version 5.3 Build 3790

Please let me know if there is anything else you need.

Thank You.

-----Original Message-----
It would help if you included in your message:
Your Outlook version.
Your IE version
Your OS

I did find the following that may possibly help:

You Cannot Open New Internet Explorer Window or Nothing
Happens After You Click a Link:
http://support.microsoft.com/default.aspx?scid=kb;en- us;Q281679&sd=tech

--
Nikki Peterson [MVP - Outlook]

Whenever I click on a URL / shortcut in an HTML message,
Outlook launches Internet Explorer but it never navigates
to the URL. Its as if the launch starts okay, and then
just halts leaving me with an empty address bar and no web
page. Has anyone ran into & fixed this yet?

Thanks,
~Carlos~

.

.

 

[Nikki Peterson [MVP - Outlook]]

Thanks for posting the solution.

--
Nikki Peterson [MVP - Outlook]

Found the fix:
Fix is to click the Reset Web Settings tab from the
Tools.Options Dialog on Programs tab.

Thanks for your help.

-----Original Message-----
Thanks for your response. I tried out the steps in the
embedded URL, but they didnt work. I still can't navigate
to URLs from Outlook.

Here is my version info:
Outlook: 2003 (11.5608.5606)
IE: 6.0.3790.0
OS: Win Server 2003 Version 5.3 Build 3790

Please let me know if there is anything else you need.

Thank You.

-----Original Message-----
It would help if you included in your message:
Your Outlook version.
Your IE version
Your OS

I did find the following that may possibly help:

You Cannot Open New Internet Explorer Window or Nothing
Happens After You Click a Link:
http://support.microsoft.com/default.aspx?scid=kb;en- us;Q281679&sd=tech

--
Nikki Peterson [MVP - Outlook]

Whenever I click on a URL / shortcut in an HTML message,
Outlook launches Internet Explorer but it never navigates
to the URL. Its as if the launch starts okay, and then
just halts leaving me with an empty address bar and no web
page. Has anyone ran into & fixed this yet?

Thanks,
~Carlos~

.

.

 

[Guest]

i know this is an old posting site, but do you have a solution for OE2000 SR-1, IE version 6.0, OS win 2000?
--
......whistle a happy tune....

Thanks for posting the solution.

--
Nikki Peterson [MVP - Outlook]

Found the fix:
Fix is to click the Reset Web Settings tab from the
Tools.Options Dialog on Programs tab.

Thanks for your help.

-----Original Message-----
Thanks for your response. I tried out the steps in the
embedded URL, but they didnt work. I still can't navigate
to URLs from Outlook.

Here is my version info:
Outlook: 2003 (11.5608.5606)
IE: 6.0.3790.0
OS: Win Server 2003 Version 5.3 Build 3790

Please let me know if there is anything else you need.

Thank You.

-----Original Message-----
It would help if you included in your message:
Your Outlook version.
Your IE version
Your OS

I did find the following that may possibly help:

You Cannot Open New Internet Explorer Window or Nothing
Happens After You Click a Link:
http://support.microsoft.com/default.aspx?scid=kb;en- us;Q281679&sd=tech

--
Nikki Peterson [MVP - Outlook]

Whenever I click on a URL / shortcut in an HTML message,
Outlook launches Internet Explorer but it never navigates
to the URL. Its as if the launch starts okay, and then
just halts leaving me with an empty address bar and no web
page. Has anyone ran into & fixed this yet?

Thanks,
~Carlos~

.

.