Weblink launch from Ootlook 2003 hangs

[John L]

WinXP SP3
Outlook 2003, popmail
IE7

Whenever I click a weblink (launch) from within outlook mail message AND IE
explorer is not already open, I get 2 windows. Window 1 is the home page ->
OK. Windows 2 is the URL of the weblink. This window 2 stays blank and "in
process".

What can I do to fix this?

If IE is already open, the windows 2 functions and opens the URL.

Thx

 

[Diane Poremsky [MVP]]

Did you try resetting web settings in IE?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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[John L]

Diane,

I tried tip ... Try resetting Internet Explorer - from either IE's tools,
options menu or Control panel, Internet settings, go to the Programs tab and
click the button to reset web settings.

However, in my IE7 under programs, there is no "reset" button. Where should
I look to reset?


Thx
John
--

*****************
John Lenz
(e-mail address removed)

Did you try resetting web settings in IE?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

WinXP SP3
Outlook 2003, popmail
IE7

Whenever I click a weblink (launch) from within outlook mail message AND
IE explorer is not already open, I get 2 windows. Window 1 is the home
page -> OK. Windows 2 is the URL of the weblink. This window 2 stays
blank and "in process".

What can I do to fix this?

If IE is already open, the windows 2 functions and opens the URL.

Thx



--

*****************
John Lenz
(e-mail address removed)

 

[Brian Tillman [MVP - Outlook]]

However, in my IE7 under programs, there is no "reset" button. Where should
I look to reset?

Tools>internet Options>Advanced>Reset

 

[John L]

Brian,

I completed the reset and it still does not work.

Here is the scenario:

Outlook mail open.
IE7 not open
Select and open a weblink from within a message
2 IE7 windows launch
1 - Home page
2 - blank page with hour glass and no URL at the bottom (hangs)

To correct:
Outlook mail open
IE7 open at home page and/or other tabs
Select and open same weblink from within a message
A IE7 tab opens with weblink URL

Why does the first launch of IE7 from outlook not work?

Thx for your help

--

*****************
John Lenz
(e-mail address removed)

 

[Brian Tillman [MVP - Outlook]]

I completed the reset and it still does not work.

Here is the scenario:

Outlook mail open.
IE7 not open
Select and open a weblink from within a message
2 IE7 windows launch
1 - Home page
2 - blank page with hour glass and no URL at the bottom (hangs)

To correct:
Outlook mail open
IE7 open at home page and/or other tabs
Select and open same weblink from within a message
A IE7 tab opens with weblink URL

Why does the first launch of IE7 from outlook not work?

Have you tried rebuilding the open action for the HyperText Transfer Protocol
file type?

 

[John L]

Sounds promising for this problem. Is there a KB to walk me through it?

Thx
John

--

*****************
John Lenz
(e-mail address removed)

 

[Brian Tillman [MVP - Outlook]]

Sounds promising for this problem. Is there a KB to walk me through it?

I don't know, but here's how you can do it. Open My Computer. Click
Tools>Folder Options. Select the File Types tab. Locate the "URL:HyperText
transfer Protocol" file type and select it. Click Advanced. Select the
"open" action and click Edit. In the "Application used to perform action"
pane, enter

"C:\Program Files\Internet Explorer\iexplore.exe" -nohome

Be sure to include the quotes and spaces. Check the "Use DDE" box. Make sure
the "DDE Message" box contains:

"%1",,-1,0,,,,

including quotes and all punctuation. The Application field should contain
"IExplore". The "Topic" field on my PC contains "WWW_OpenURL" (without the
quotes) but I don't know if that's necessary. Click OK, then OK, then OK.