Outlook Express not receiving new mail

[Guest]

A user has an Adelphia email acct that is working fine (url -
webmail.adelphia.net) He wishes to access this email acct via Outlook
Express. (Win ME OS, btw.) It was working fine, but stopped receiving new
messages - can send ok, though. When click on "Send/Receive", it says it's
receiving messages (1 of 26...), but nothing happens - it just keeps trying
to receive the first message forever. No error messages, no nothin. Doesn't
even time out!

Then, the only way to stop it is to shutdown Outlook Express but then it
can't be opened up again because it gives the message, something like, "An
occurrance of Outlook Express is already opened. Please close that
first...", but it's not. The user has to logoff and log back in to clear
this.

The only other thing is - under the Outlook Express settings for the POP3
acct - the url is mail.adelphia.net. I tried switching the first part of it
to "webmail...etc", but that didn't work. And, it was working fine before as
"mail...etc."

HELP! Thanks!
Rebecca

 

[Gordon]

A user has an Adelphia email acct that is working fine (url -
webmail.adelphia.net) He wishes to access this email acct via Outlook
Express.

This newsgroup is for support of Outlook
97/98/2000/2002/2003 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!