Outlook Express Emails

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Guest

I did a clean up of my temporary files and also the backup of my
emails (the folder where it stores a backup copy) and now I can
not find any of my emails that I had stored on my email program.
I did a restore to before the point where I cleaned up my computer,
but I still can not find the emails!!! Any suggestions as to how to find
the emails?
Thanks,
EllieSue
 
I did a clean up of my temporary files and also the backup of my
emails (the folder where it stores a backup copy) and now I can
not find any of my emails that I had stored on my email program.
I did a restore to before the point where I cleaned up my computer,
but I still can not find the emails!!! Any suggestions as to how to find
the emails?
Click to expand...

EllieSue, I recommend you post to the Outlook Express newsgroup.

http://www.microsoft.com/communitie...57e-ceea-4691-9cf6-efbe673e7b70&lang=en&cr=us
 
EllieSue,

Are you sure they aren't in the MailStoreRoot?

Example:

C:\Documents and Settings\[Username Here]\Local Settings\Application
Data\Identities\{Class ID Here}\Microsoft\Outlook Express

By default the Local Settings folder is hidden. To view hidden
files/folders:

Open a folder
Clcik the TOOLS menu | Folder Options
Click the VIEW tab & change the option to SHOW HIDDEN FILES & FOLDERS

Then you can navigate to the said folder or you can do it this way too:

Open Outlook Express
Click TOOLS menu | OPTIONS
Click the Maintenance tab & click the STORE ROOT button (check to see if the
location is like the one I pasted above. If not, change the store root to
that one)
Now, double-click the path & copy it
Cancel that dialog & the Options one too

Open any folder or even Internet Explorer & paste the path collected earlier
into the address bar & press ENTER which will open the Mail Store Root

You are looking for DBX files. Make sure you back them up before doing
something with them

Another way of finding them is to search for files & folders for '*.dbx'
(without quotes) & locate them that way. Change the MailStoreRoot folder to
that folder (instructions above)

I hope this helps,
 
Why it happens:

http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
 
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