Outlook Express can't send or receive

[Tom Hohstadt]

I just switched from a cable service to SBCYahoo DSL
service. My email works online, but not in Outlook
Express. The support people (in India) say that I must
have a corrupted OE. I've downloaded a new version, but
still can't send or receive email. [The only email I can
receive is email forwarded from my old ISP.]

Typically, I get this OE error message: "The Message could
not be sent. An error has occurred." Also, when sending
email to myself, I received these errors: The
server "rejected the senders email address" and the
server "terminated connection."

Can you PLEASE help.

Thanks, Tom

 

[Gordon]

I just switched from a cable service to SBCYahoo DSL
service. My email works online, but not in Outlook
Express.

This newsgroup is for support of Outlook
97/98/2000/2002/2003 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!

 

[Barry Wakser]

Check to make sure your pop-server and smtp-server addresses are correct.