OUTLOOK.EXE - BAD IMAGE

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  • Start date Start date
G

Guest

When I start up Outlook from Office Enterprise I get this message heading
with the following underneath
C:\Windows\System32\mscms.dll is either not designed to run on Windows or it
contains an error. Try installing the program again using the original
installation media or contact your system administrator or the software
vendor for support.

Then when I click on the OK button OUTLOOK starts and everything appears to
run as normal. It's only affecting OUTLOOK in the Office package.....but it
also happens when I try and open an Acrobat Web file (pdf) . Then it says
AUMMsgWndName:AcroRd32.exe - BAD IMAGE and the same dll file error.

I have tried comparing the mscms.dll file to the file on my Vista
installation disc using the sf /scannow and it says its the same. This has
only just started happening in the last few days on an installation thats
been fine for almost a year.

My system is Dual Boot Windows XP Pro 32bit and Vista Ultimate 64bit....
this error is only happening to the Vista 64bit.

Anyone any ideas plz?
 
Sorry for taking so long replying.......

Event viewer shows:

In System .... Source: Application Popup Event ID: 26 Task Category:
None

Application popup: OUTLOOK.EXE - Bad Image : C:\Windows\system32\mscms.dll
is either not designed to run on Windows or it contains an error. Try
installing the program again using the original installation media or contact
your system administrator or the software vendor for support.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Popup" />
<EventID Qualifiers="16384">26</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-11-09T20:34:07.000Z" />
<EventRecordID>90078</EventRecordID>
<Channel>System</Channel>
<Computer>Tony-PC</Computer>
<Security />
</System>
- <EventData>
<Data>OUTLOOK.EXE - Bad Image</Data>
<Data>C:\Windows\system32\mscms.dll is either not designed to run on
Windows or it contains an error. Try installing the program again using the
original installation media or contact your system administrator or the
software vendor for support.</Data>
</EventData>
</Event>

I hope this can help......or is there anywhere else I can look to provide
more information?

Regards

Tony A
 
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