installed Office SP2, now Outlook does not start

C

Chris Barnes

Running on Vista Enterprise, 64bit Office Enterprise 2007

Installed Office SP2 update today. Now Outlook does not start. No
error code, only the message:

"Microsoft Office Outlook has stopped working.
A problem caused the program to stop working correctly. Windows will
close the program and notify you if a solution is available."


I get the same message whether I try to start the program normally, or
if I click the "start in safe mode" box.
 
B

Brian Tillman [MVP - Outlook]

Running on Vista Enterprise, 64bit Office Enterprise 2007

Installed Office SP2 update today. Now Outlook does not start. No error
code, only the message:

"Microsoft Office Outlook has stopped working.
A problem caused the program to stop working correctly. Windows will close
the program and notify you if a solution is available."


I get the same message whether I try to start the program normally, or if I
click the "start in safe mode" box.

Use your System Restore feature to revert to a restore point prior to the
update. One will have been made.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top