Outlook/Exchange 2003 attachment problem

[Fuzzy Logic]

We have a client who forwarded a PDF attachment from Novell Netware to us. When we get it the file is a
..MSG attachment. Clicking on it brings up a new message window with nothing in it. Saving the attachment to
the desktop and opening it does the same thing.Forwarding this message results in the attachment
disappearing. I can't figure what/why this is happening. This message is sent to other people outside of our
organization and apparently they aren't having any problems. Any ideas? TIA

 

[Lanwench [MVP - Exchange]]

In

We have a client who forwarded a PDF attachment from Novell Netware
to us. When we get it the file is a .MSG attachment. Clicking on it
brings up a new message window with nothing in it. Saving the
attachment to the desktop and opening it does the same
thing.Forwarding this message results in the attachment disappearing.
I can't figure what/why this is happening. This message is sent to
other people outside of our organization and apparently they aren't
having any problems. Any ideas? TIA

Netware is a network operating system, not a mail server or client. What
exactly is this sender using - Groupwise?

Ask the sender to re-send the message to you, and also cc another address
you can check (Yahoo, Gmail, whatever) within the same message - so you can
check.