Outlook Contacts



We have Global address lists on our network that are a standard set that can
not be modified by any user, and we connect to an exchange server.

Our users would like to use personal address books, but after saving their
contacts into the personal address book it does not work when they try to
send a message. Is there an additional step that needs to be taken to have a
separate set of personal addresses saved.

Judy Gleeson \(MVP Outlook\)

Your version would be helpful. A couple of questions to get started...

Are they using a Contacts folder in their primary mail store? ie is it the
Contacts Folder which shows in the Navigation Pane?

Has it been configured as an Address Book? Right click the folder,
Propoerties, Outlook Address Book, check the box to show as an address book.


Judy Gleeson
MVP Outlook


Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.

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