Outlook Connector - Hotmail (Plus) not in sync between computers

S

smoddelm

I hope the subject line describes the problem. I think it occurs when I move
messages from a Hotmail folder to a local folder (pst) on one computer. The
e-mails are gone from the Hotmail folder on the computer where I move the
message(s), but they don't get "deleted" on the Hotmail server and thus
aren't deleted in Outlook on any other computer accessing the account -- true?

Before having to switch to the Connector, this was definitely not the case.
Moving a message from a Hotmail folder to a local pst deleted the message in
Hotmail online and subsequently on my other computer.

Am I correct about the behavior, and if I am, any ideas how to work around?
I am basically wanting to manually "archive" messages (the Outlook archive
function almost never works for me since it uses the "modified" date rather
than the "created" date, and so many things seem to "modify" a message).
 
N

N. Miller

I hope the subject line describes the problem. I think it occurs when I move
messages from a Hotmail folder to a local folder (pst) on one computer. The
e-mails are gone from the Hotmail folder on the computer where I move the
message(s), but they don't get "deleted" on the Hotmail server and thus
aren't deleted in Outlook on any other computer accessing the account -- true?

Before having to switch to the Connector, this was definitely not the case.
Moving a message from a Hotmail folder to a local pst deleted the message in
Hotmail online and subsequently on my other computer.

Am I correct about the behavior, and if I am, any ideas how to work around?
I am basically wanting to manually "archive" messages (the Outlook archive
function almost never works for me since it uses the "modified" date rather
than the "created" date, and so many things seem to "modify" a message).
Click to expand...

I don't think you are correct; especially if using "HTTPMail". The
"HTTPMail" used to use the "WebDAV" protocol, and would synchronize all
account folders to the server folders. Whatever was on the server would be
on all computers using an HTTPMail client. The only way to cause email to be
removed from the servers, and thus from access by any other HTTPMail client
is to move the email from an account folder to a local folder; i.e., a
folder which is not listed under the account folder tree, but a local
storage folder tree.
 
D

Diane Poremsky [MVP]

If you use the connector they should be deleted from the server when they
are moved to a new pst, but it won't happen until the next mail pass. They
will then be removed from the other computer.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205
 
N

nfj

I'm having the exact same problem...I've manually deleted the emails...but
still it didn't continue to work. So i've decided to remove the account and
start all over...i think this new change with outlook connector has finally
convinced me to move away from hotmail...have had a gmail account, but never
used it as primary...now that it can interface to outlook, i think it's time
to make the switch. cause this is just plain stupid for it not to work all
of a sudden.
 
S

smoddelm

I didn't follow up onthis thread because it starting working as expected -
moving from a Hotmail folder to a local folder would remove the file from the
Hotmail server (and thus from all clients accessing via the Outlook
Connector). Now it's not working again. I guess I thought I did something
brilliant to "fix" it, only to discover that maybe the problem is just
intermittent. So I'm again asking if anyone knows how to fix this.
 
S

smoddelm

OK, I just did this: I moved a group of messages from a Hotmail folder to a
local folder using the menu command (Edit/Move to folder). I then did a
Send/Receive and saw may account button flash in Outlook that some action on
the server had been taken with respect to 28 messages. Went to Hotmail
online and the messages were still in the Hotmail folder. Went to another
computer connected to my Hotmail account via the Connector and they were also
still in the folder there, even after doing a send / receive (no surprise --
if they show up online I'm not sure how they could appear to be moved on
another computer). I then did a similar experiment on the second computer
with a different group of messages, but highlighed and dragged to the local
folder instead of using the menu command. Similar results. I then went back
to the first computer and, highlighting a third group of messages, did
Edit/Cut and then went to my local folder and did edit/paste. That worked
the way I expected -- after Send/Receive, they were instantly gone from the
folder viewing it on the web. Went to the other computer, did send/receive,
and they were also gone there. It seems that "moving," either by using the
menu command or by dragging to an offline folder, doesn't work, but cut and
paste does. Can anyone confirm and explain why? Thanks...
 
S

smoddelm

Sorry, for some reason I am not getting e-mail notifications on this thread
even though I requested them, so I didn't think anyone had responded to my
last post. I am using Outlook 2007. This morning I tried to move some
messages to a local folder using my method that "worked" (cut / paste using
the menu), did a send / receive, saw the "deleted messages" update flashing
on the Outlook Connector toolbar, but the "moved" messages were still in
Hotmail when I went to view it on the web. Any further thoughts? Does this
work for anyone else?

Diane Poremsky said:
Either move, drag or cut should work. Which version of Outlook? I'll try to
repro and file a report on it if I do.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

smoddelm said:
OK, I just did this: I moved a group of messages from a Hotmail folder to
a
local folder using the menu command (Edit/Move to folder). I then did a
Send/Receive and saw may account button flash in Outlook that some action
on
the server had been taken with respect to 28 messages. Went to Hotmail
online and the messages were still in the Hotmail folder. Went to another
computer connected to my Hotmail account via the Connector and they were
also
still in the folder there, even after doing a send / receive (no
surprise --
if they show up online I'm not sure how they could appear to be moved on
another computer). I then did a similar experiment on the second computer
with a different group of messages, but highlighed and dragged to the
local
folder instead of using the menu command. Similar results. I then went
back
to the first computer and, highlighting a third group of messages, did
Edit/Cut and then went to my local folder and did edit/paste. That worked
the way I expected -- after Send/Receive, they were instantly gone from
the
folder viewing it on the web. Went to the other computer, did
send/receive,
and they were also gone there. It seems that "moving," either by using
the
menu command or by dragging to an offline folder, doesn't work, but cut
and
paste does. Can anyone confirm and explain why? Thanks...
Click to expand...
Click to expand...
 
D

DavePilot

I have the same PITA problem. Why did this have to be "fixed" as it was
never broken? I can no longer simply move email from my Hotmail Inbox to a
folder in my Personal Files PST and have the email in my Hotmail account go
away. I always thought when you "MOVED" it meant you LEFT the old location
and took up residence at the NEW location. Right now it just copies the
email to the PST but doesn't move from the Hotmail account. As it stands now
I have to go back and verify the selected Hotmail actually copied to the PST
and then manually delete the email out of Hotmail! What a colossal PITA!!!

smoddelm said:
Sorry, for some reason I am not getting e-mail notifications on this thread
even though I requested them, so I didn't think anyone had responded to my
last post. I am using Outlook 2007. This morning I tried to move some
messages to a local folder using my method that "worked" (cut / paste using
the menu), did a send / receive, saw the "deleted messages" update flashing
on the Outlook Connector toolbar, but the "moved" messages were still in
Hotmail when I went to view it on the web. Any further thoughts? Does this
work for anyone else?

Diane Poremsky said:
Either move, drag or cut should work. Which version of Outlook? I'll try to
repro and file a report on it if I do.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

smoddelm said:
OK, I just did this: I moved a group of messages from a Hotmail folder to
a
local folder using the menu command (Edit/Move to folder). I then did a
Send/Receive and saw may account button flash in Outlook that some action
on
the server had been taken with respect to 28 messages. Went to Hotmail
online and the messages were still in the Hotmail folder. Went to another
computer connected to my Hotmail account via the Connector and they were
also
still in the folder there, even after doing a send / receive (no
surprise --
if they show up online I'm not sure how they could appear to be moved on
another computer). I then did a similar experiment on the second computer
with a different group of messages, but highlighed and dragged to the
local
folder instead of using the menu command. Similar results. I then went
back
to the first computer and, highlighting a third group of messages, did
Edit/Cut and then went to my local folder and did edit/paste. That worked
the way I expected -- after Send/Receive, they were instantly gone from
the
folder viewing it on the web. Went to the other computer, did
send/receive,
and they were also gone there. It seems that "moving," either by using
the
menu command or by dragging to an offline folder, doesn't work, but cut
and
paste does. Can anyone confirm and explain why? Thanks...

:

I didn't follow up onthis thread because it starting working as
expected -
moving from a Hotmail folder to a local folder would remove the file from
the
Hotmail server (and thus from all clients accessing via the Outlook
Connector). Now it's not working again. I guess I thought I did
something
brilliant to "fix" it, only to discover that maybe the problem is just
intermittent. So I'm again asking if anyone knows how to fix this.

:

I hope the subject line describes the problem. I think it occurs when
I move
messages from a Hotmail folder to a local folder (pst) on one computer.
The
e-mails are gone from the Hotmail folder on the computer where I move
the
message(s), but they don't get "deleted" on the Hotmail server and thus
aren't deleted in Outlook on any other computer accessing the
account -- true?

Before having to switch to the Connector, this was definitely not the
case.
Moving a message from a Hotmail folder to a local pst deleted the
message in
Hotmail online and subsequently on my other computer.

Am I correct about the behavior, and if I am, any ideas how to work
around?
I am basically wanting to manually "archive" messages (the Outlook
archive
function almost never works for me since it uses the "modified" date
rather
than the "created" date, and so many things seem to "modify" a
message).
Click to expand...
Click to expand...
Click to expand...
 
S

smartgal

I am also having the problem of outlook not sync-ing with my hotmail. I can
delete messages in my outlook but now in this "post-Connector" world, they
are *not* deleted from my hotmail account.

Why must Microsoft continue to "fix" problems that aren't problems?? Is
there anything I can do to encourage outlook and hotmail to sync?

DavePilot said:
I have the same PITA problem. Why did this have to be "fixed" as it was
never broken? I can no longer simply move email from my Hotmail Inbox to a
folder in my Personal Files PST and have the email in my Hotmail account go
away. I always thought when you "MOVED" it meant you LEFT the old location
and took up residence at the NEW location. Right now it just copies the
email to the PST but doesn't move from the Hotmail account. As it stands now
I have to go back and verify the selected Hotmail actually copied to the PST
and then manually delete the email out of Hotmail! What a colossal PITA!!!

smoddelm said:
Sorry, for some reason I am not getting e-mail notifications on this thread
even though I requested them, so I didn't think anyone had responded to my
last post. I am using Outlook 2007. This morning I tried to move some
messages to a local folder using my method that "worked" (cut / paste using
the menu), did a send / receive, saw the "deleted messages" update flashing
on the Outlook Connector toolbar, but the "moved" messages were still in
Hotmail when I went to view it on the web. Any further thoughts? Does this
work for anyone else?

Diane Poremsky said:
Either move, drag or cut should work. Which version of Outlook? I'll try to
repro and file a report on it if I do.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

OK, I just did this: I moved a group of messages from a Hotmail folder to
a
local folder using the menu command (Edit/Move to folder). I then did a
Send/Receive and saw may account button flash in Outlook that some action
on
the server had been taken with respect to 28 messages. Went to Hotmail
online and the messages were still in the Hotmail folder. Went to another
computer connected to my Hotmail account via the Connector and they were
also
still in the folder there, even after doing a send / receive (no
surprise --
if they show up online I'm not sure how they could appear to be moved on
another computer). I then did a similar experiment on the second computer
with a different group of messages, but highlighed and dragged to the
local
folder instead of using the menu command. Similar results. I then went
back
to the first computer and, highlighting a third group of messages, did
Edit/Cut and then went to my local folder and did edit/paste. That worked
the way I expected -- after Send/Receive, they were instantly gone from
the
folder viewing it on the web. Went to the other computer, did
send/receive,
and they were also gone there. It seems that "moving," either by using
the
menu command or by dragging to an offline folder, doesn't work, but cut
and
paste does. Can anyone confirm and explain why? Thanks...

:

I didn't follow up onthis thread because it starting working as
expected -
moving from a Hotmail folder to a local folder would remove the file from
the
Hotmail server (and thus from all clients accessing via the Outlook
Connector). Now it's not working again. I guess I thought I did
something
brilliant to "fix" it, only to discover that maybe the problem is just
intermittent. So I'm again asking if anyone knows how to fix this.

:

I hope the subject line describes the problem. I think it occurs when
I move
messages from a Hotmail folder to a local folder (pst) on one computer.
The
e-mails are gone from the Hotmail folder on the computer where I move
the
message(s), but they don't get "deleted" on the Hotmail server and thus
aren't deleted in Outlook on any other computer accessing the
account -- true?

Before having to switch to the Connector, this was definitely not the
case.
Moving a message from a Hotmail folder to a local pst deleted the
message in
Hotmail online and subsequently on my other computer.

Am I correct about the behavior, and if I am, any ideas how to work
around?
I am basically wanting to manually "archive" messages (the Outlook
archive
function almost never works for me since it uses the "modified" date
rather
than the "created" date, and so many things seem to "modify" a
message).
Click to expand...
Click to expand...
Click to expand...
 
B

Brian Tillman [MVP-Outlook]

I am also having the problem of outlook not sync-ing with my hotmail. I can
delete messages in my outlook but now in this "post-Connector" world, they
are *not* deleted from my hotmail account.
Click to expand...

They won't be deleted until the next send/receive event. That's when Outlook
and Hotmail sync.
Why must Microsoft continue to "fix" problems that aren't problems?? Is
there anything I can do to encourage outlook and hotmail to sync?
Click to expand...

I find that deleting the account, stopping and restarting Outlook, then
readding the account often helps. I also think Microsoft's servers have
problems more often than not and the DeltaSync protocol they're now using
highlights them.
 

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