W
Will Grever
I have one user with a laptop configured to connect to my
Exchange 5.5 sp3 server. All was working well until this
user had a Comcast tech. set up her laptop to connect with
her new cable modem. Now Outlook does not appear to see
the LAN connection. As soon as I try to connect to the
Exchange server, I get a promt to retry, work offline or
cancel. If I hit retry, the message pops back up as fast
as the screen can redraw. Internet Explorer works fine.
I can ping my exchange server from a command prompt using
only the server name. I can not find any software or
utilites installed by Comcast. The laptop had Office
2000. I upgraded to Office XP SP2, this has not helped.
AOL is installed on this laptop, and there is a LAN
connection with a WAN network driver from AOL. I have
this disabled. The only other LAN connection is the one I
have setup and IE is using this one fine. Any suggestions
as to how to get outlook to see the network would be much
appreciated.
Will
Exchange 5.5 sp3 server. All was working well until this
user had a Comcast tech. set up her laptop to connect with
her new cable modem. Now Outlook does not appear to see
the LAN connection. As soon as I try to connect to the
Exchange server, I get a promt to retry, work offline or
cancel. If I hit retry, the message pops back up as fast
as the screen can redraw. Internet Explorer works fine.
I can ping my exchange server from a command prompt using
only the server name. I can not find any software or
utilites installed by Comcast. The laptop had Office
2000. I upgraded to Office XP SP2, this has not helped.
AOL is installed on this laptop, and there is a LAN
connection with a WAN network driver from AOL. I have
this disabled. The only other LAN connection is the one I
have setup and IE is using this one fine. Any suggestions
as to how to get outlook to see the network would be much
appreciated.
Will