Outlook changes appointment times

L

Lee

Outlook changes the times of appointments I set. Example - I add an appt for
7:00 - 7:30. It displays as 6:56 - 7:28. Then I can't open it to make
changes. I get a message "Outlook cannot open this item. The appointment is
no longer recurring. Close any open items and try again." The appt has never
been recurring in the first place. I've seen others with the same problem,
but no solution. Please help!
Lee
 
B

Brian Tillman [MVP - Outlook]

Outlook changes the times of appointments I set. Example - I add an appt
for
7:00 - 7:30. It displays as 6:56 - 7:28. Then I can't open it to make
changes. I get a message "Outlook cannot open this item. The appointment
is
no longer recurring. Close any open items and try again." The appt has
never
been recurring in the first place. I've seen others with the same
problem,
but no solution.

There are other posts that state that CA AntiSpam has this effect. Are you
using that product?
 
L

Lee

Yes, I DO use CA - I disabled the anti spam piece and everything seems to be
working fine now. Interesting fix. Thanks!
 
Joined
Jan 22, 2009
Messages
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CA bug fix for AntiSpam Toolbar in MS Outlook

I was experiencing this exact issue and was not satisfied with turning off my AntiSpam protection as a resolution.

I contacted CA Support via Chat and the tech was able to resolve the issue realtime by removing a file from my OS. Total time: 8 minutes!

There is a pending update in February of '09 to put this to bed once and for all!
 

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