Outlook Calendar - Blackberry sync issue

[Ann Thomas]

Hello All

We are seeing an issue with changing recurring meetings - when we
change 1 instance of a recurring meeting in our calendar, it is not
synching with the handheld - if we make the change by double clicking
on the meeting, selecting "open this occurrence" and changing the
time/date and saving changes to just that instance of the occurence the
updated calendar item does not appear in the Calendar in the handheld.
Any ideas why this change does not sync up over wireless? Other than
that everything seems to be working just fine.

Our Environment
Exchange 2003 SP2
BES 4.0
Oultook 2003 SP2 on Windows 2000 SP4.

Any help/suggestions would be greatly appreciated.


Thanks
Ann

 

[Guest]

Had the same problem. Ended up upgrading BES4.0 to SP4 and all post SP4 hot
fixes. Also re-installed the handheld software and re-activated user to
handheld. Since then, I have not received any complaints. Only time will
tell. Not sure if this is the fix and maybe just the BES update is the fix.
At least that should give you a lead. Let me know how it turns out.