Outlook Backup Tool Gone Missing

T

Tecknomage

Office 2003, Outlook Backup Tool installed, WinXP Pro SP3

Last week the File menu, Backup was present in Outlook.

Now it's gone.

Worst, cannot remove via Add/Remove Programs because it no longer listed,
but if I try to reinstall it, the PSTBackup installer says I do have it
installed.

How do I get Outlook Backup to appear in the File menu, or reinstall if it
is not listed in Add/Remove?

NOTE: MS Install Cleanup does not list it.
 
D

DL

Try;
The add-in may not be registered correctly. So, try registering the dll with
the following steps.

1. Exit Outlook.
2. On the Start menu click Run
3. In the Open box type the following and click OK.

regsvr32 "c:\program files\microsoft office\office\addins\outbak.dll"

NOTE: You may need to adjust the above path to Outbak.dll to match the
location on your computer.

4. After running the command line start Outlook.
- The above frm an earlier post -

Also see http://support.microsoft.com/default.aspx?scid=kb;en-us;810932
 

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