Outlook: A program is trying to access e-mail....

[Soulcatch]

Hi everyone,

Here's my problem. After installing SP3 for officeXP,
I get the following notification: A program is trying to
access e-mail addresses you have stored in Outlook. Do
you want to allow this? <yes> <no> <access for X # of
minutes> are the choices I have.

I would like to completely remove this pop-up. I have
traced the problem to Adobe Acrobat 6.0. When I
uninstall that the message no longer appears.
Unfortunately I am the IT person at this site and the
secretaries would kill me if I told them they could not
use Acrobat any more!

2nd work around, this also worked, but again is not
ideal. I disabled using word as my default email
editor. Since most of the people here are used to using
word as thier e-mail editor I do not want to disable this
on every system!

3rd option, which is sounding like the best plan so
far is just not to apply the sp3 patch to anymore systems
until this issue is resolved by Microsoft/adobe.

Other things I tried without success, patching both
office and adobe acrobat. Clearing all entries out of my
address book.. Scanning for viruses and spyware.
Checking for 3rd party applications ( I never load them,
but just to be sure). Uninstalling and reinstalling both
office and acrobat.

If anyone has any ideas or other info I'd be grateful for
the heads up.

Lee

 

[Tony]

Hi Lee,

I have the same problem you're having.

As far as I am aware, this problem is caused by
Microsoft's recent security patch and can happen whenever
a program tries to access Outlook properties internally -
Acrobat being one of many. There is no simple fix at the
moment, other than removing and re-installing Outlook
without the security patch. Have a look at this article
on http://www.tekguru.co.uk/phpBB2/mob_topic.php?t=2008;
also search for the error message in Google. A lot of
people are waiting for a fix.

Hope this helps.
Tony

 

[Johannes Rauh]

I feel this popup very anoying everytime when syncing my palm.

J. Rauh

 

[Brian Tillman]

I feel this popup very anoying everytime when syncing my palm.

I'm sure it is. The vendor of your sync software may have a new version to
address the problem. Check with them.