Outlook 2K to Outlook 2K3 problem

[Maurice Bishop]

Greetings

I have just upgraded a user on a stand alone WinXP machine from Outlook 2000
to Outlook 2003.

Previously, the user was dragging messages from her Inbox to folders on her
hard drive by having Outlook 2000 open in one window of the left hand side
of the screen and Windows Explorer open on the right hand side. She would
then populate folders with emails from the inbox by simply dragging them
across.

However, having upgraded her to Outlook 2003, when she attempts to drag an
email to a folder on her C drive, she gets the following error:

"Not enough storage is available to process this command."

Environment: One PST file that is 1.1 Gb in size with one POP3 account.

Any thoughts/suggestions/comments greatly appreciated.

TX in advance

Maurice

 

[Ben M. Schorr - MVP]

This may seem like an obvious question but...how much free disk space does
she have on the machine?

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Maurice Bishop]

20 Gigabytes of free disk space - no worries there.

 

[Ben M. Schorr - MVP]

She does have permissions to write to the folder in question, yes?

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Maurice Bishop]

Yes, she does have write permissions to the destination folder.

Furthermore, she has been performing this procedure for many years under
Outlook 2K.

....which is kinda odd.

I deduce that the problem os Outlook 2K3 related.

Maurice

 

[Ben M. Schorr - MVP]

Well...beats me. I've never heard of this happening before. I'll look into
it and see if I find anything though.

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!