Outlook 2007 will not SEND email

[John Butler]

Installed Office 2007 about a month ago and spent time on Word & Excel.
Today started with Outlook which seemed to install OK. However after
configuring email to connect to a premium hotmail account I found that while
Outlook could collect all my email it would not send any messages. The new
message windows does not have a send button and send\receive from Tools does
not send messages sitting in the outbox.
I am just using the one profile - Outlook.

Fortunately Outlook Express sends mail messages OK.

What to do, other than remove Outlook?

 

[Chuck Davis]

Have you checked your account settings? Tools | Account settings.

 

[John Butler]

Hi Chuck

yes they appeared OK. If have resolved the problem by writing a new profile
in my name and setting up the account at the time of the profile creation.

before I opened with the outlook profile and set up the account afterwards.

Hope this helps others who get this problem

Have you checked your account settings? Tools | Account settings.

 

[Guest]

Any error messages and/or numbers?

 

[Guest]

Did you tell Outlook to authenticate with the server for outgoing mail?

 

[John Butler]

Kathleen

1) The messages were the "sorry Outlook has to close......" kind
2) Yes I did tell Outlook to authenticate the server.

 

[John Butler]

Kathleen

I have found that Outlook 2007 will not send if both an MSN account and a
Hotmail Account are enabled on the same profile. Individually they are OK.
In Outllook 2003 I could have both on together.