Outlook 2007 will not open

[Guest]

I'm trying to run the trial version of Outlook 2007 on a computer with XP
Professional SP2. I have uninstalled Outlook 2003 and installed trial version
of Outlook 2007. When I attempt to run Outlook 2007I get a message saying
Business Contact Manager has encountered a problem and needs to close. If I
try again, I get a message saying Outlook failed to start correctly last time
and asking if I want to start in safe mode. Clicking yes leads to the same
problem, but this time I'm told Outlook failed to launch in safe mode and I'm
asked if I want to start Detect and Repair. If I say yes to this, I spend a
long time waiting while the message says "configuring Expression Web." At the
end of that I'm told Expression Web was successfully installed. I've tried
rebooting the computer, and I've tried to repair Office 2007 from Add or
Remove Programs in Control Panel. Any suggestions?

 

[Roady [MVP]]

Did you had the Office 2003 version of BCM installed or did you install the
2007 version?

 

[Guest]

I was previously running Office 2003 Professional with Outlook. I have now
installed Office 2007 Professional. Before installing it, I uninstalled the
trial version. However, I still cannot get Outlook to open. It says
"Migrating Account Settings" and then tells me it has to shut down.

Open in safe mode also fails in the same way. After that I get a message
asking if I want to run Detect and Repair. The first couple of times I did
this, I received messages indicating it was configuring Expression Web, which
I had on my computer in a trial version. I used Add or Remove programs to
remove Expression Web and tried again. Same sequence, but now Detect and
Repair runs Microsoft Office Diagnostics. That doesn't help, though: the
diagnostics find no problems.

I suspect I either have a bad registry entry or a corrupt Outlook data file.
I don't have any idea how to diagnose or repair the problem, though, with
Outlook unable to open.

 

[Roady [MVP]]

Tried it with a new mail profile already?
http://www.howto-outlook.com/faq/newprofile.htm