Outlook 2007/Vista NOT sending

  • Thread starter Terri in Florida
  • Start date
T

Terri in Florida

I have Outlook 2007 and am using Windows Vista. I have been trying to add an
email account to my outlook for about a week. I can received emails but
cannot send. I get the following message when trying to send the test email:

Send test e-mail message: The operation timed out waiting for a response
from the sending (SMTP) server. If you continue to receive this message,
contact your server administrator or Internet service provider (ISP).

I have no problems sending from other email accounts in Outlook. I can use
the same settings and send from my Pocket PC.

Any help would be greatly appreciated!
 
D

Diane Poremsky [MVP]

T

Terri in Florida

I had read an earlier reply about uninstalling the antivirus and making sure
no email settings were checked so I did that. My smtp are set according to my
empoyers specifications. It works for a coworker who is using Outlook 2003.

Diane Poremsky said:
Do you have the SMTP setting correct? Are you using an antivirus scanner to
scan outgoing email?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Terri in Florida said:
I have Outlook 2007 and am using Windows Vista. I have been trying to add
an
email account to my outlook for about a week. I can received emails but
cannot send. I get the following message when trying to send the test
email:

Send test e-mail message: The operation timed out waiting for a response
from the sending (SMTP) server. If you continue to receive this message,
contact your server administrator or Internet service provider (ISP).

I have no problems sending from other email accounts in Outlook. I can use
the same settings and send from my Pocket PC.

Any help would be greatly appreciated!
 
D

Diane Poremsky [MVP]

Are you authenticating correctly?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Terri in Florida said:
I had read an earlier reply about uninstalling the antivirus and making
sure
no email settings were checked so I did that. My smtp are set according to
my
empoyers specifications. It works for a coworker who is using Outlook
2003.

Diane Poremsky said:
Do you have the SMTP setting correct? Are you using an antivirus scanner
to
scan outgoing email?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Terri in Florida said:
I have Outlook 2007 and am using Windows Vista. I have been trying to
add
an
email account to my outlook for about a week. I can received emails but
cannot send. I get the following message when trying to send the test
email:

Send test e-mail message: The operation timed out waiting for a
response
from the sending (SMTP) server. If you continue to receive this
message,
contact your server administrator or Internet service provider (ISP).

I have no problems sending from other email accounts in Outlook. I can
use
the same settings and send from my Pocket PC.

Any help would be greatly appreciated!
 
T

Terri in Florida

yes. a coworker took my info and tried it on her outlook 2003 and it worked
perfectly. She sent me screen shots of exactly what she did - it was exactly
what I was doing. I tried sending from both my laptop and desktop and
with/without PC Cillin installed.

Diane Poremsky said:
Are you authenticating correctly?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Terri in Florida said:
I had read an earlier reply about uninstalling the antivirus and making
sure
no email settings were checked so I did that. My smtp are set according to
my
empoyers specifications. It works for a coworker who is using Outlook
2003.

Diane Poremsky said:
Do you have the SMTP setting correct? Are you using an antivirus scanner
to
scan outgoing email?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


message I have Outlook 2007 and am using Windows Vista. I have been trying to
add
an
email account to my outlook for about a week. I can received emails but
cannot send. I get the following message when trying to send the test
email:

Send test e-mail message: The operation timed out waiting for a
response
from the sending (SMTP) server. If you continue to receive this
message,
contact your server administrator or Internet service provider (ISP).

I have no problems sending from other email accounts in Outlook. I can
use
the same settings and send from my Pocket PC.

Any help would be greatly appreciated!
 

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