Outlook 2007 (Vista) fails to open on screen

[John L]

Win Vista Ultimate SP1
Office Outlook 2007 client to Exchange

This just happened.

1. When I click on outlook, I get the wait circle but the opening panel does
not show. In task manager processes, Outlook .exe shows loaded with 2,768K
memory.


2. If I repeat the "click" on outlook, the task manager shows multiple
running Outlook.exe. I can kill each process in task manager.

3. If I click outlook now, I get the panel that says outlook failed to start
correctlty last time, open in safe mode. I say yes and outlook.exe shows up
in task manager but not on the desktop screen. I then kill that process.


4. I then click outlook again and get teh Detect and Repair panel
(outlook.exe in task manager). I say yes and it completes successfully. Now
the outlook.exe is gone from task manager.

5. I then click on outlook and it appears in the task manager but no window
on the desktop.

How do I get outlook to appear so I can get my mail?

I have another PC with outlook 2007 client to exchange and it works just fine.

 

[Diane Poremsky [MVP]]

Did you try office diagnostics? You can run it from any office program
provided outlook was installed as part of a suite.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[John L]

Thx,

I ran Office Daignostic and it found and corrected 1 problem ( didi not say
which). I re clicked outlook with resulting panel to open in safe mode. I
said yes and outlook.exe in task manager but not on screen.

What do I do next?
--
John L

Did you try office diagnostics? You can run it from any office program
provided outlook was installed as part of a suite.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Win Vista Ultimate SP1
Office Outlook 2007 client to Exchange

This just happened.

1. When I click on outlook, I get the wait circle but the opening panel
does
not show. In task manager processes, Outlook .exe shows loaded with 2,768K
memory.


2. If I repeat the "click" on outlook, the task manager shows multiple
running Outlook.exe. I can kill each process in task manager.

3. If I click outlook now, I get the panel that says outlook failed to
start
correctlty last time, open in safe mode. I say yes and outlook.exe shows
up
in task manager but not on the desktop screen. I then kill that process.


4. I then click outlook again and get teh Detect and Repair panel
(outlook.exe in task manager). I say yes and it completes successfully.
Now
the outlook.exe is gone from task manager.

5. I then click on outlook and it appears in the task manager but no
window
on the desktop.

How do I get outlook to appear so I can get my mail?

I have another PC with outlook 2007 client to exchange and it works just
fine.

 

[John L]

Diane,

I fixed the problem but did not know what caused it.

When I tried to un-install Office 2007 to re-install (try to correct error),
it failed to un-install. I then went to KB and found detailed process to
manually un-install. That worked.

I re-installed Office 2007 and it failed to open outlook agin from the fresh
load. This only happened on the VISTA PC. I could open outlook 2007 and my
account from anohter VISTA machine on the LAN.

I de-joined the domain and re-joined as another account for this VISTA PC
and it now works. Someting in the AD account was wrong.
--
John L

Did you try office diagnostics? You can run it from any office program
provided outlook was installed as part of a suite.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Win Vista Ultimate SP1
Office Outlook 2007 client to Exchange

This just happened.

1. When I click on outlook, I get the wait circle but the opening panel
does
not show. In task manager processes, Outlook .exe shows loaded with 2,768K
memory.


2. If I repeat the "click" on outlook, the task manager shows multiple
running Outlook.exe. I can kill each process in task manager.

3. If I click outlook now, I get the panel that says outlook failed to
start
correctlty last time, open in safe mode. I say yes and outlook.exe shows
up
in task manager but not on the desktop screen. I then kill that process.


4. I then click outlook again and get teh Detect and Repair panel
(outlook.exe in task manager). I say yes and it completes successfully.
Now
the outlook.exe is gone from task manager.

5. I then click on outlook and it appears in the task manager but no
window
on the desktop.

How do I get outlook to appear so I can get my mail?

I have another PC with outlook 2007 client to exchange and it works just
fine.