Outlook 2007: Select IMAP Junk, Trash, Draft folders


G

Guest

Hello,

I am investigating Outlook 2007 for use with the IMAP protocol. I'd like to
set the Inbox (which I have managed), Sent Items (works too), and
Draft/Trash/Junk separately, and to arbitrary folders, for each IMAP account.

While Outlook creates and seemingly manages a folder called "Junk E-Mail" in
each IMAP account, it seems not to be possible to move this folder or rename
it. Likewise, I haven't figured out how to use a separate Draft folder for
each IMAP account (which should work), or a Trash folder into which deleted
message of an IMAP account are moved (which should work too).

Are these three things impossible in Outlook 07 or did I miss something?

Thanks.

-phil
 
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P

Patrick Schmid [MVP]

You cannot set Draft/Trash/Junk for IMAP. Outlook 2007 always uses its
name for the Junk E-mail folder, while Draft/Trash are always stored
locally on the machine.
BTW, a trash folder is not exactly standard IMAP behavior, as emails in
IMAP are not deleted when you hit delete, but just marked as deleted.
They are only physically deleted when you purge a folder afterwards.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
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***
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G

Guest

Patrick Schmid said:
You cannot set Draft/Trash/Junk for IMAP. Outlook 2007 always uses its
name for the Junk E-mail folder, while Draft/Trash are always stored
locally on the machine.
BTW, a trash folder is not exactly standard IMAP behavior, as emails in
IMAP are not deleted when you hit delete, but just marked as deleted.
They are only physically deleted when you purge a folder afterwards.

Patrick Schmid [OneNote MVP]

Thanks for your answer. You're of course right about the trash folder in
IMAP, however I think it is convenient to have a client work that way.

I just noticed that I was wrong about the Junk Email folder. I do not have
one for each IMAP account; in fact, I have only one, which for some reason is
placed in my first IMAP account (and not the "personal folders" standard
PST). In the second IMAP account, outlook does not even recognize spam mail.

Is there a way for me to have a Junk recognition and separate junk folders
in each IMAP account? Or, alternatively, a common Junk folder in the
"personal folders", like Draft and Trash?

Thanks!

-phil
 
P

Patrick Schmid [MVP]

You should have one Junk E-mail folder per IMAP account. Did you upgrade
from 2003 without creating a new profile/letting Outlook recreate the
PST files?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick Schmid said:
You cannot set Draft/Trash/Junk for IMAP. Outlook 2007 always uses its
name for the Junk E-mail folder, while Draft/Trash are always stored
locally on the machine.
BTW, a trash folder is not exactly standard IMAP behavior, as emails in
IMAP are not deleted when you hit delete, but just marked as deleted.
They are only physically deleted when you purge a folder afterwards.

Patrick Schmid [OneNote MVP]

Thanks for your answer. You're of course right about the trash folder in
IMAP, however I think it is convenient to have a client work that way.

I just noticed that I was wrong about the Junk Email folder. I do not have
one for each IMAP account; in fact, I have only one, which for some reason is
placed in my first IMAP account (and not the "personal folders" standard
PST). In the second IMAP account, outlook does not even recognize spam mail.

Is there a way for me to have a Junk recognition and separate junk folders
in each IMAP account? Or, alternatively, a common Junk folder in the
"personal folders", like Draft and Trash?

Thanks!

-phil
 
G

Guest

Patrick Schmid said:
You should have one Junk E-mail folder per IMAP account. Did you upgrade
from 2003 without creating a new profile/letting Outlook recreate the
PST files?

No, I started blank with Outlook 2007. A normal PST was created for me on
startup, and then I added two IMAP email accounts, each yielding another PST.

The first of those PSTs gets a Junk Email folder, the second does not. I
have re-tried just now, and was able to reproduce this behaviour.

Can you successfully added two separate IMAP accounts and get a junk mail
folder for each?

Thanks,

-phil
 
P

Patrick Schmid [MVP]

I have four IMAP accounts and all of them have their own Junk E-mail
folder. Are you sure those folders are not listed in the Mail Folders
list?
Or are you only checking the Favorite Folders?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
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G

Guest

Patrick Schmid said:
I have four IMAP accounts and all of them have their own Junk E-mail
folder. Are you sure those folders are not listed in the Mail Folders
list?
Or are you only checking the Favorite Folders?

:) Yes, I am quite sure those folders are not listed. No, I'm not talking
about the favorite folders.

It seems I have found a possible source of the problem. Some IMAP servers
(Courier is one of them) only allow creation of new folders inside INBOX
(this is described somewhere in their FAQ and seemingly legal in IMAP). So
perhaps Outlook is trying to create the Junk folder, but fails (If I try to
create one myself, this fails too with "permission denied" from the server).

Now, Outlook allows setting a prefix for the inbox folder. If I set it to
INBOX/, all my INBOX/folders are correctly displayed as root nodes. However,
even if I set this prefix during creation of the IMAP account, Outlook still
does not create the junk email folder.

Any ideas?

-phil
 
G

Guest

Patrick Schmid said:
Can you create one yourself with the correct name?

Patrick Schmid [OneNote MVP]

Yes indeed I can, however Outlook does not recognize that folder as special
(i.e. it gets no Junk icon, and Junk mail is not moved into this folder).

Where would be the appropriate place to file a bug report?

Thanks,

-phil
 
P

Patrick Schmid [MVP]

Nowhere, sorry.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick Schmid said:
Can you create one yourself with the correct name?

Patrick Schmid [OneNote MVP]

Yes indeed I can, however Outlook does not recognize that folder as special
(i.e. it gets no Junk icon, and Junk mail is not moved into this folder).

Where would be the appropriate place to file a bug report?

Thanks,

-phil
 
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