Outlook 2007 missing mail

[goatbadger]

Hi,

I've just upgraded from Outlook 2003 to 2007.
The upgrade seemed to have worked, all my accounts are there, as are
my folders and inbox.

It then seemed I was receiving no mail, so I sent a couple of tests,
and they did not appear in my inbox.
I then sent a test with a large attachment. I could see this being
downloaded, but it did not appear in my inbox.
If I do a search, the new mail does not appear, but if I then click
"search all mail items", the new mail appears in the search. The
thing is, it tells me it's in "Personal Folders" in folder "Inbox".
If I then go back to my inbox, it's not there. No new mail is in the
inbox, it's the same e-mail as before I upgraded.
I've checked the folder where the new mail is going to for all
accounts, and it's the same pst that it opens by default.
I've checked all my open folders for the mail, but it's not there.
The only folder that appears to be getting new mail is "Junk e-mail",
and it is spam, none of my tests or other new mail is in there.
Any ideas please?

Thanks for any help,
Scott.

 

[Roady [MVP]]

Could it be that you have a filter applied to your Inbox view? Remove the
filter or reset the view in;
View-> Arrange By-> Custom...

 

[goatBadger]

(Replying from different account)

No, this is not the case, "arange by date", and "show in groups" were set,
in "custom", filters are off.

Could it be that you have a filter applied to your Inbox view? Remove the
filter or reset the view in;
View-> Arrange By-> Custom...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Hi,

I've just upgraded from Outlook 2003 to 2007.
The upgrade seemed to have worked, all my accounts are there, as are
my folders and inbox.

It then seemed I was receiving no mail, so I sent a couple of tests,
and they did not appear in my inbox.
I then sent a test with a large attachment. I could see this being
downloaded, but it did not appear in my inbox.
If I do a search, the new mail does not appear, but if I then click
"search all mail items", the new mail appears in the search. The
thing is, it tells me it's in "Personal Folders" in folder "Inbox".
If I then go back to my inbox, it's not there. No new mail is in the
inbox, it's the same e-mail as before I upgraded.
I've checked the folder where the new mail is going to for all
accounts, and it's the same pst that it opens by default.
I've checked all my open folders for the mail, but it's not there.
The only folder that appears to be getting new mail is "Junk e-mail",
and it is spam, none of my tests or other new mail is in there.
Any ideas please?

Thanks for any help,
Scott.