Outlook 2007 loses connection intermittently

[Roz]

Hi,
My company is using Outlook 2007 with Exchange 2007. Recently users have
noticed that they get disconnected intermittently and Outlook reconnects
successfully after a while. They noticed it because there was a Outlook
prompt. Just 2 quick questions does Outlook disconnect after some period of
inactivity? Is there any knowledge based articles that this is a known issue
for the Outlook program? Any help is appreciated. Thanks

 

[Leonid S. Knyshov // SBS Expert]

Hi,
My company is using Outlook 2007 with Exchange 2007. Recently users have
noticed that they get disconnected intermittently and Outlook reconnects
successfully after a while. They noticed it because there was a Outlook
prompt. Just 2 quick questions does Outlook disconnect after some period of
inactivity? Is there any knowledge based articles that this is a known issue
for the Outlook program? Any help is appreciated. Thanks

Check the health of the Exchange server. Outlook does not have an idle
timeout configured by default.

Sounds like network connectivity issues to me and should be reported to
your Exchange admin.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
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