Outlook 2007 - Invitations show up as generic emails


F

Frank

when i send a meeting invite from my work 2007 outlook to my wifes 2007 outlook email address, the invite appears as an email - with no option to accept and does not enter onto her calendar. Help
 
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B

Brian Tillman [MVP-Outlook]

when i send a meeting invite from my work 2007 outlook to my wifes 2007
outlook email address,
the invite appears as an email - with no option to accept and does not enter
onto her calendar. Help

How are you sending it? In what format? If you change formats, does it make
a difference? Do you have an antivirus program scanning outgoing mail or does
she have one scanning incoming mail?
 
F

frank

When: Saturday, May 22, 2010 8:00 AM-11:00 AM (GMT-05:00) Eastern Time (US & Canada).
Where: HOME vs. LI Prospects
*~*~*~*~*~*~*~*~*~*

This is what the invite shows up as - but it a plain email. There are no email filters - and the format is the same i use for all my meetings. in fact, it used to work.
 
D

Diane Poremsky [MVP]

The message is not getting sent as RTF or the TNEF encoding is getting
deleted. Double click on your wife's address in the to field and set it to
always use RTF. If this doesn't fix it and you use Exchange at work, then
the work server is converting all RTF messages to html.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473
 
B

Brian Tillman [MVP-Outlook]

When: Saturday, May 22, 2010 8:00 AM-11:00 AM (GMT-05:00) Eastern Time (US &
Canada).
Where: HOME vs. LI Prospects
*~*~*~*~*~*~*~*~*~*

This is what the invite shows up as - but it a plain email. There are no
email filters - and the format is the
same i use for all my meetings. in fact, it used to work.

Try sending it an an iCal. Try sending it in Rich Text.
 
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F

frank

that was it!! Outlook was "selecting the best format". i changed it to RTF. is there a way i can default that to all attendees? or do i have to do that for each? Thanks a bunch - this was an issue for a while.
 
F

frank

after having it work a few times - it seems to have resorted back. Even though i select RTF - it comes in as email. I made the change in my contacts - would that affect it?
 
F

frank

ok. i changed the setting in Mail format to NOT convert to HTML. That seemed to work. NOW, accepted meeting invites are not being received by me. any suggestions
 
F

frank

sorry for the follow up questions. When my wife accepts invite, it gets hung up in Outbox. i saw an earlier post about this - but no response. HELP

Emails from her account work fine -
 
D

Diane Poremsky [MVP]

Any error messages? Is she scanning outbound mail with a virus scanner?

FWIW, setting all contacts to use RTF is not a good idea. Let Outlook decide
is ok, but its better use ical format. See
http://www.slipstick.com/problems/alwaysrtf.asp for problems caused by
sending RTF to internet addresses.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473
 
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B

Brian Tillman [MVP-Outlook]

after having it work a few times - it seems to have resorted back. Even
though i select RTF - it
comes in as email. I made the change in my contacts - would that affect it?

The "Let Outlook decide" setting means that the main setting in
Tools>Options>Mail Format will be used. The per-contact setting overrides the
main setting. If the per-contact value fails, then you have something
affecting the message after it leaves Outlook. This can be either Exchange,
if you use that, an email scanner looking at outgoing messages, the
recipient's mail server, or a scanner on the recipient's PC looking at
incoming messages.
 

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