Outlook 2007 (Exchanged Cached Mode) - no Junk Email Options

[Gabe G]

I was attempting to change my Junk Email handling on my Outlook 2007 client
(which is running in Exchanged Cached Mode). When I go to
Tools>Options>Preferences, I don't see a Junk Email Options button. I should
also be able to go to Actions>Junk Email>Junk Email Options, but when I go
there, I don't get an option on the cascading menus of "Junk Email". I do
have a Junk Email folder in my Outlook view, but I'm stumped as to where to
look to next. Any ideas?

 

[Jorge]

go actions, junk mail, junk mail options

 

[Diane Poremsky [MVP]]

Is your company using group policies? If so, they can lock down options and
prevent you from changing them.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
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[Gabe G]

Hi Diane,

I'm the network admin and I don't have any GPO's in place to prevent the
Junk Email Filter from showing up.

Is your company using group policies? If so, they can lock down options and
prevent you from changing them.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I was attempting to change my Junk Email handling on my Outlook 2007
client
(which is running in Exchanged Cached Mode). When I go to
Tools>Options>Preferences, I don't see a Junk Email Options button. I
should
also be able to go to Actions>Junk Email>Junk Email Options, but when I go
there, I don't get an option on the cascading menus of "Junk Email". I do
have a Junk Email folder in my Outlook view, but I'm stumped as to where
to
look to next. Any ideas?

 

[Diane Poremsky [MVP]]

So you are using outlook 2007 and don't have the junk button on the
preferences tab or on the action menu? Did you try detect and repair? Does
your antivirus install an addin that mighta blocked it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi Diane,

I'm the network admin and I don't have any GPO's in place to prevent the
Junk Email Filter from showing up.

Is your company using group policies? If so, they can lock down options
and
prevent you from changing them.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I was attempting to change my Junk Email handling on my Outlook 2007
client
(which is running in Exchanged Cached Mode). When I go to
Tools>Options>Preferences, I don't see a Junk Email Options button. I
should
also be able to go to Actions>Junk Email>Junk Email Options, but when I
go
there, I don't get an option on the cascading menus of "Junk Email". I
do
have a Junk Email folder in my Outlook view, but I'm stumped as to
where
to
look to next. Any ideas?