Outlook 2007 - Error Message

[mwds]

Hi All,

I'm running Office Ultimate 2007 SP2 (12.0.6425.1000) on Windows XP
Home SP3 (5.1.2600 b2600)

I am getting the following message (but only when trying to save new
Journal Entries);

"The message interface has returned and unknown error. ..."

Now, this happens only when I try to create a new JE and it does not
occur when saving / modifying older ones (last time I used JEs was
MArch '09).

All other functions are fine.

I have researched and run office-kb941275-fullfile-x86-glb.exe as a
hotfix from MS, but get the message "The expected version was not
found on your system".

My outlook.pst file is approx 250mb and the Journal subfile is just
over 2mb in size.

OK, the odd thing is that this was also happening in Office Outlook
2003.

Sooooooooooooo, any ideas?

Mike

 

[Roady [MVP]]

Tried scanning your pst-file for errors already with scanpst.exe?
See http://www.msoutlook.info/question/77

 

[mwds]

Tried scanning your pst-file for errors already with scanpst.exe?
Seehttp://www.msoutlook.info/question/77

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

Hi All,

I'm running Office Ultimate 2007 SP2 (12.0.6425.1000) on Windows XP
Home SP3 (5.1.2600 b2600)

I am getting the following message (but only when trying to save new
Journal Entries);

"The message interface has returned and unknown error. ..."

Now, this happens only when I try to create a new JE and it does not
occur when saving / modifying older ones (last time I used JEs was
MArch '09).

All other functions are fine.

I have researched and run office-kb941275-fullfile-x86-glb.exe as a
hotfix from MS, but get the message "The expected version was not
found on your system".

My outlook.pst file is approx 250mb and the Journal subfile is just
over 2mb in size.

OK, the odd thing is that this was also happening in Office Outlook
2003.

Sooooooooooooo, any ideas?

Mike- Hide quoted text -

- Show quoted text -

Thanks Roady,
Yes, I have done this and although minor issues were fixed, the
problem at hand remains... Hmmmmmmmmmmmm.
Mike