Outlook 2007, emails going to wrong folder


D

dmoody1

I am using Outlook 2007. I have two accounts setup. One is an exchange
account for my business and the other is a POP3 account for my personal
email. It had been working great for several months. Lately, within last 4
days, my personal emails have been showing up in the exchange account inbox.
If I send a test email from the account to myself (POP3 account), it will
send from my POP3 but appear back in the exchange. I can not figure out what
happened. I have tried repairing the accounts and nothing changes.

Any suggestions would be appreciated.
 
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B

Brian Tillman [MVP - Outlook]

I am using Outlook 2007. I have two accounts setup. One is an exchange
account for my business and the other is a POP3 account for my personal
email. It had been working great for several months. Lately, within last
4
days, my personal emails have been showing up in the exchange account
inbox.
If I send a test email from the account to myself (POP3 account), it will
send from my POP3 but appear back in the exchange. I can not figure out
what
happened. I have tried repairing the accounts and nothing changes.
That's normal. Unless you set things up differently on purpose, Outlook
will delivery both Exchange and POP mail to the same Inbox. If you want
your POP mail delivered to a different folder, click Tools>Account Settings.
On the E-mail Account tab, select the POP account, then change the Inbox
location with the settings at the bottom.
 
D

dmoody1

I see - it was changed to the exchange. I changed back to my personal
folders and all is well again. What could have changed it? An outlook
update or something?
 
B

Brian Tillman [MVP - Outlook]

I see - it was changed to the exchange. I changed back to my personal
folders and all is well again. What could have changed it? An outlook
update or something?
Possibly, but who knows?
 
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Joined
Feb 10, 2016
Messages
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  1. In Outlook, drag all the incorrectly sent messages to the correct folders.
  2. Remove the secondary account to which the messages were incorrectly redirected by Outlook. To do this, follow these steps:
    1. Click Start, and then click Control Panel.
    2. On the search bar, type mail.
    3. Double-click Mail.
    4. In the Mail Setup dialog box, click E-mail Accounts.
    5. In the Account Settings dialog box, select the account that you want to remove, and then click Remove.
    6. Click Close.
  3. Exit Outlook.
  4. If you're running Outlook 2007, you can run the ScanOST.exe process against the updated .ost file to help repair any errors. For more information, go to the following Microsoft website
 
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