Outlook 2007 Address Book Won't Recognize Contacts

[gaia]

Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same issue.
My Outlook Address Book (OAB) does not recognize the contacts information in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[Russ Valentine [MVP-Outlook]]

State how you created a new profile. If you had, the problem would not
persist.

 

[gaia]

Russ

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

Yes it shouldn't, but it does, which is why I'm posting.

 

[Hal Hostetler [MVP-P/I]]

Make sure you've have the Outlook Address Book service installed and you've
set the Contacts folder to show as an e-mail Address Book:

http://support.microsoft.com/kb/197577/en-us
"Show this folder as an e-mail Address Book" check box is dimmed in Outlook
Contact folder properties

Hal
--
Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
www.kvoa.com -- KVOA Television, Tucson, AZ.
Live at Hot Licks - www.badnewsbluesband.comcom

Russ

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]

Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same issue.
My Outlook Address Book (OAB) does not recognize the contacts information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[Russ Valentine [MVP-Outlook]]

I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]

Russ

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]

Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same issue.
My Outlook Address Book (OAB) does not recognize the contacts information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[gaia]

I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]

Russ

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]

Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same issue.
My Outlook Address Book (OAB) does not recognize the contacts information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[Russ Valentine [MVP-Outlook]]

And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]

Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]

Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[gaia]

And what was the name of your old profile?<<

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]

Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]

Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[Russ Valentine [MVP-Outlook]]

Then try the following:
1. Make sure the name you give the new profile has never been used before on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File > Open > Outlook Data file then set it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]

I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]

Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]
Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[gaia]

Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB.
---------------------------------------------------------
Then try the following:
1. Make sure the name you give the new profile has never been used before on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File > Open > Outlook Data file then set it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]

I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]

Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]
Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[gaia]

I've spent several days on this and I conclude that it's a bug. I hope that
it's fixed in the future and I'll just get by without an OAB until then.
--------------------------------------------
Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB.
---------------------------------------------------------
Then try the following:
1. Make sure the name you give the new profile has never been used before on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File > Open > Outlook Data file then set it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]

I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]

Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]
Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[gaia]

I've got a workaround of sorts.

Select the contact, right-click & select Create > New Message to Contact.

This will create an entry in "
....AppData\Roaming\Microsoft\Outlook\profile.NK2" so that a de facto address
book entry is available when creating emails.

I can live with this until the bug is fixed.
-------------------------------------------------------

I've spent several days on this and I conclude that it's a bug. I hope that
it's fixed in the future and I'll just get by without an OAB until then.
--------------------------------------------
Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB.
---------------------------------------------------------
Then try the following:
1. Make sure the name you give the new profile has never been used before on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File > Open > Outlook Data file then set it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]

I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]

Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]
Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB" is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[Russ Valentine [MVP-Outlook]]

Most users discovered long ago that autocompletion largely renders the OAB
obsolete.
Creating a new profile does fix this issue unless there are other problems.
You should repair your installation and PST file before you create a new
profile.
--
Russ Valentine
[MVP-Outlook]

I've got a workaround of sorts.

Select the contact, right-click & select Create > New Message to Contact.

This will create an entry in "
...AppData\Roaming\Microsoft\Outlook\profile.NK2" so that a de facto
address
book entry is available when creating emails.

I can live with this until the bug is fixed.
-------------------------------------------------------

I've spent several days on this and I conclude that it's a bug. I hope
that
it's fixed in the future and I'll just get by without an OAB until then.
--------------------------------------------
Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB.
---------------------------------------------------------
Then try the following:
1. Make sure the name you give the new profile has never been used before
on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File > Open > Outlook Data file then set
it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]

And what was the name of your old profile?<<

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]

I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to
know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]
Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]
Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The
OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB"
is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice
to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[gaia]

Most users discovered long ago that autocompletion largely renders the OAB
I didn't realise this as I assumed that the autocompletion came from the OAB
.... I now know that it doesn't and I do agree trhat the OAB is obsolete for
me.

Well there must be other problems as creating a new profile did not fix this
issue for me or for a number of others I've found in my searching. The one
common point appears to be for me and others who have the same issue is that
we're all using Vista X64.

I did all of that. It's a bug plain and simple and maybe it'll get rectified
in the future or not. I'm happy with autocompletion in lieu of the OAB.
--------------------------------

Most users discovered long ago that autocompletion largely renders the OAB
obsolete.
Creating a new profile does fix this issue unless there are other problems.
You should repair your installation and PST file before you create a new
profile.
--
Russ Valentine
[MVP-Outlook]

I've got a workaround of sorts.

Select the contact, right-click & select Create > New Message to Contact.

This will create an entry in "
...AppData\Roaming\Microsoft\Outlook\profile.NK2" so that a de facto
address
book entry is available when creating emails.

I can live with this until the bug is fixed.
-------------------------------------------------------

I've spent several days on this and I conclude that it's a bug. I hope
that
it's fixed in the future and I'll just get by without an OAB until then.
--------------------------------------------
Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB.
---------------------------------------------------------
Then try the following:
1. Make sure the name you give the new profile has never been used before
on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File > Open > Outlook Data file then set
it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]

And what was the name of your old profile?<<

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]

I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to
know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured it.
--
Russ Valentine
[MVP-Outlook]
Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]
Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The
OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB"
is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice
to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[Russ Valentine [MVP-Outlook]]

Nice to finally know you're using Vista X64. Provide all relevant
information next time so I won't waste so much time.
--
Russ Valentine
[MVP-Outlook]

I didn't realise this as I assumed that the autocompletion came from the
OAB
... I now know that it doesn't and I do agree trhat the OAB is obsolete
for
me.

Well there must be other problems as creating a new profile did not fix
this
issue for me or for a number of others I've found in my searching. The one
common point appears to be for me and others who have the same issue is
that
we're all using Vista X64.

I did all of that. It's a bug plain and simple and maybe it'll get
rectified
in the future or not. I'm happy with autocompletion in lieu of the OAB.
--------------------------------

Most users discovered long ago that autocompletion largely renders the OAB
obsolete.
Creating a new profile does fix this issue unless there are other
problems.
You should repair your installation and PST file before you create a new
profile.
--
Russ Valentine
[MVP-Outlook]

I've got a workaround of sorts.

Select the contact, right-click & select Create > New Message to Contact.

This will create an entry in "
...AppData\Roaming\Microsoft\Outlook\profile.NK2" so that a de facto
address
book entry is available when creating emails.

I can live with this until the bug is fixed.
-------------------------------------------------------

I've spent several days on this and I conclude that it's a bug. I hope
that
it's fixed in the future and I'll just get by without an OAB until then.
--------------------------------------------
Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB.
---------------------------------------------------------
Then try the following:
1. Make sure the name you give the new profile has never been used before
on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and
that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File > Open > Outlook Data file then set
it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]

And what was the name of your old profile?<<

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]
I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to
know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured
it.
--
Russ Valentine
[MVP-Outlook]
Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]
Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The
OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB"
is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice
to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[gaia]

Nice to finally know you're using Vista X64. Provide all relevant
information next time so I won't waste so much time.<<

Vista X64 has been around for quite a while. And Outlook 2007 is supposed to
be OS independent.

Your suggestions were useless and only re-stated what I'd already told you
that I'd done.

Grow up.
------------------------------------------------------------

Nice to finally know you're using Vista X64. Provide all relevant
information next time so I won't waste so much time.
--
Russ Valentine
[MVP-Outlook]

I didn't realise this as I assumed that the autocompletion came from the
OAB
... I now know that it doesn't and I do agree trhat the OAB is obsolete
for
me.

Well there must be other problems as creating a new profile did not fix
this
issue for me or for a number of others I've found in my searching. The one
common point appears to be for me and others who have the same issue is
that
we're all using Vista X64.

I did all of that. It's a bug plain and simple and maybe it'll get
rectified
in the future or not. I'm happy with autocompletion in lieu of the OAB.
--------------------------------

Most users discovered long ago that autocompletion largely renders the OAB
obsolete.
Creating a new profile does fix this issue unless there are other
problems.
You should repair your installation and PST file before you create a new
profile.
--
Russ Valentine
[MVP-Outlook]

I've got a workaround of sorts.

Select the contact, right-click & select Create > New Message to Contact.

This will create an entry in "
...AppData\Roaming\Microsoft\Outlook\profile.NK2" so that a de facto
address
book entry is available when creating emails.

I can live with this until the bug is fixed.
-------------------------------------------------------

I've spent several days on this and I conclude that it's a bug. I hope
that
it's fixed in the future and I'll just get by without an OAB until then.
--------------------------------------------
Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB.
---------------------------------------------------------
Then try the following:
1. Make sure the name you give the new profile has never been used before
on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and
that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File > Open > Outlook Data file then set
it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]

And what was the name of your old profile?<<

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]
I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to
know
what you did. You did something wrong, but it's impossible to say what.
Include how you migrated your data to the new profile and configured
it.
--
Russ Valentine
[MVP-Outlook]
Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would not
persist.
--
Russ Valentine
[MVP-Outlook]
Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The
OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB"
is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice
to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?

 

[Russ Valentine [MVP-Outlook]]

When you post, always include your environment: OL version, mail account
types and OS. Anything less wastes our time. Here are some guidelines for
you:
http://support.microsoft.com/?id=555375

The suggestions I posted work for everyone in a 32 bit environment and most
in a 64 bit envirnment. There have been scattered reports of problems with
profile creation in 64 bit. Read the posts in m.p.o.contacts. You'll find a
thread there where even someone running 64 bit got it to work.
--
Russ Valentine
[MVP-Outlook]

information next time so I won't waste so much time.<<

Vista X64 has been around for quite a while. And Outlook 2007 is supposed
to
be OS independent.

Your suggestions were useless and only re-stated what I'd already told you
that I'd done.

Grow up.
------------------------------------------------------------

Nice to finally know you're using Vista X64. Provide all relevant
information next time so I won't waste so much time.
--
Russ Valentine
[MVP-Outlook]

Most users discovered long ago that autocompletion largely renders the
OAB
obsolete.<<

I didn't realise this as I assumed that the autocompletion came from the
OAB
... I now know that it doesn't and I do agree trhat the OAB is obsolete
for
me.

Creating a new profile does fix this issue unless there are other
problems. <<

Well there must be other problems as creating a new profile did not fix
this
issue for me or for a number of others I've found in my searching. The
one
common point appears to be for me and others who have the same issue is
that
we're all using Vista X64.

You should repair your installation and PST file before you create a new
profile.<<

I did all of that. It's a bug plain and simple and maybe it'll get
rectified
in the future or not. I'm happy with autocompletion in lieu of the OAB.
--------------------------------

Most users discovered long ago that autocompletion largely renders the
OAB
obsolete.
Creating a new profile does fix this issue unless there are other
problems.
You should repair your installation and PST file before you create a new
profile.
--
Russ Valentine
[MVP-Outlook]

I've got a workaround of sorts.

Select the contact, right-click & select Create > New Message to
Contact.

This will create an entry in "
...AppData\Roaming\Microsoft\Outlook\profile.NK2" so that a de facto
address
book entry is available when creating emails.

I can live with this until the bug is fixed.
-------------------------------------------------------

I've spent several days on this and I conclude that it's a bug. I hope
that
it's fixed in the future and I'll just get by without an OAB until then.
--------------------------------------------
Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB.
---------------------------------------------------------
Then try the following:
1. Make sure the name you give the new profile has never been used
before
on
this partition.
2. Configure your mail accounts in the new profile.
3. Verify that the Outlook Address Book exists in the new profile and
that
the Contacts Folder in the new PST file in the profile is enabled as an
email address book.
4. Open your old PST file using File > Open > Outlook Data file then set
it
as the new default and restart Outlook.
--
Russ Valentine
[MVP-Outlook]
And what was the name of your old profile?<<

outlook
---------------------------------------------------------
And what was the name of your old profile?
--
Russ Valentine
[MVP-Outlook]
I want to know what you did. <<

Went to Control Panel-> View 32-bit Control Panel Items-> Mail-> Show
Profiles > Add
Entered "gaia" as name for new profile
Added a mail account
Selected the old pst as the default pst
File-> Data File Management > Selected outlook.pst and "Set as
Default"
button
Restarted Outlook
Removed empty pst-file
In Outlook chooe File-> Data File Management > outlook1.pst.
Pressed Remove
Closed Outlook
Removed old profile
Went to Control Panel-> Mail-> button Show Profiles.
Selected "outlook" profile Pressed Remove
Restarted Outlook

----------------------------------------------------------


I know what the article says. It contains generalizations. I want to
know
what you did. You did something wrong, but it's impossible to say
what.
Include how you migrated your data to the new profile and configured
it.
--
Russ Valentine
[MVP-Outlook]
Russ

State how you created a new profile. <<

I did it exactly as advised at:
http://www.howto-outlook.com/faq/newprofile.htm

If you had, the problem would not persist.<<

Yes it shouldn't, but it does, which is why I'm posting.
--
gaia
------------------------------

State how you created a new profile. If you had, the problem would
not
persist.
--
Russ Valentine
[MVP-Outlook]
Outlook 2007 Address Book Won't Recognize Contacts

This issue was described by vicmike 7/24/08 & I now have the same
issue.
My Outlook Address Book (OAB) does not recognize the contacts
information
in
the .pst file.

I cannot open a new message and select an address from the OAB. The
OAB
is
blank. And I can't add entries via the OAB.

In Mail > File > Data File Management > Address Books Tab, the OAB
is
displayed. However, it does not list itself when Change is clicked.

In Contacts > Properties > OAB tab, the "Show this folder as an OAB"
is
grayed out.

From:
Contacts are not available in the Address Book
http://www.howto-outlook.com/faq/con...ddressbook.htm

This page accurately describes the problem, and ends with the advice
to
"recreate your mail profile," because the OAB service is corrupted.

That leads to these instructions:

Adding/Recreating a Mail Profile
http://www.howto-outlook.com/faq/newprofile.htm

I've created a new mail profile, but the problem remains identical.

Can anyone pls advise a solution?