Outlook 2004 Junk Mail Filter Not Working

[jflint]

Someone in our office has been running Spam Bully on their Outlook
2003. They recently removed it to give the Junk Mail Filter in Outlook
a try, and the filter is just not working at all.

The system and outlook are fully patched, all service packs, etc.
Outlook runs two accounts: an Exchange account for internal e-mail and
a POP account for external e-mail.

Is there a chance that the filter is running on the Exchange account
and not the POP account? Is there a chance that Spam Bully could have
something to do with it? I have completely removed spam bully and all
registry refrences to it. We have done everything short of uninstalling
and reinstalling Office.

 

[neo [mvp outlook]]

If the default delivery location is the Exchange mailbox, then they have to
be running in cached mode before OL2003 junk email filter will work.

 

[jflint]

Are there any draw-backs to running in the cached mode?

 

[neo [mvp outlook]]

If there mailbox is huge, it might take a while to build that first
representation of the mailbox.

If running against Exchange 5.5, better have the server software patched to
the hilt to support OL2003.

Outside of that, I recommend cached mode.