Outlook 2003 XP Pro, contacts don't appear in address book

[jansd]

New installation of Outlook 2003 on computer running XP Pro,
transferred from user's old computer by copying old pst to new
computer; pst file is in the default location on new computer.
Everything is fine except:
1. When I open Outlook, I get this message: The data file Personal
Folders was not closed properly. This file is being checked for
problems. After a minute or two of checking, Outlook opens.

2. In Contacts, there are two items in "My Contacts": Contacts,
Contacts in Personal Folders. I cannot delete either (I thought it
might help to delete one of these, but Delete is grayed out.)

3. When I click on To... in New Mail Message, I get this message: The
address list could not be displayed. The contacts folder associated
with this address list could not be opened; it ma have been moved or
deleted or you do not have permissions..." Then an empty "Select
Names" dialog opens.

4. I have followed the steps in the MS document "My contacts don't
appear in the Address Book." This did not solve the problem. I
attempted to follow the steps in the kb article "Show this folder as
an e-mail Address Book" check box is dimmed on Outlook Contact folder
properties...
even though the check box is not grayed out in Outlook Contact folder
properties... thought I might turn up something. This article mentions
using Outlook Tools > Services. There is no Services in the Tools
menu, so I could not find whether Outlook Address Book service was
running.

Help, Please

 

[DL]

In copying the pst to the default location and presumably overwritting the
origonal pst you likely corrupted both the pst and the profile
Start over by either copying the pst to some other location, or if copying
to default location rename it first.
Create a new profile and add this data file to it