Outlook address book

[sghalliday]

Due to a problem with my computer I re-installed windows last week including
an abortive attempt to install SP3 (hung the computer). After all was done,
Outlook was behaving very slowly, partially attributed to my lack of
understanding about having a default pst not called outlook.pst.

I managed to get everything working but the program was so slow (60 second
delays on many simple tasks) that I decided to reinstall all of Office 2003
today. I have done that and outlook seems much more responsive EXCEPT I
cannot see my contacts in the address book.

There are contacts visible in the contacts pane.

I have tried to follow the help files but I have not succeeded (yet). here
is what I see. I go into the address book from a new email:

I get a select Names box. Oulook address book is in the "show names from"
drop down and I get a message that there are No entries in this address book.

I drop the "show names" choices down and I have two entries both called
Contacts. No matter which one I select I get an error box that says "The
address book could not be displayed. The contacts folder associated with this
address book could not be opened; it may have been removed or deleted, or you
do not have permissions. For information on how to remove this folder from
the outlook address book, see Microsoft Office Oulook help"

I have followed everything in help I can see, going to the My contacts and
removing the check to make contacts available, then going to email setup and
selecting to change and address book and deleting the address book. Yet
still I have a problem.

I have even tried copying all the contacts out to another pst and then
copying them back. No change.

Can someone help me to re-attach my contacts folder into the address book in
email please

...steve

 

[Russ Valentine [MVP-Outlook]]

Reinstalling Outlook is unlikely to solve anything. Ever.
Instead, you should have created a new Outlook profile, especially since by
your description you corrupted your current one by migrating your Outlook
data incorrectly. Your default PST file can be named anything you want, so
your assertion makes no sense.
Once you create a new profile and connect it properly to your data file, you
still need to follow the well documented steps to configure your Outlook
Address Book view.
Instructions for doing all these things are posted here every day.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

For Profile creation:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

Address book configuration:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[sghalliday]

Russ:

Thanks for your help. As a long time user of Microsoft office BUT a very
short time user of Outlook, I had not appreciated some of the things you have
stated. If as you stated these questions are asked everyday, then maybe you
need a "sticky" entry in the forum that keeps the answers to this at the top
of the sheet. I have seen this in other forums I use.

I have done as you suggested, ctreated a new profile, moved my mail folders
over to the new pst, copied my calendar and contacts over (I don't think this
was stated in your instructions) and the link to the contacts in the address
book now works BUT.

In my original profile I had hundreds of rules. I don't seem to be able to
get these into the new profile. I tried going back and exporting from the
old profile. It did this but gave me an error at the end of the export when
I tried to quit the menu selection (it said that several of the rules were
not propoerly specified and these would be disabled - this would be right as
the folders no longer exist in the profile)

When I import this .rwz file into the new profile, everything comes up
disabled and with incorrect references. How do I solve this problem.
recreating the rules is a massive exercise. Going through them one at a time
is also a massive exercise. there must be a way to import rules from another
profile. The folders are correct in this new profile BUT the rules obviously
point to something different!

Please help

...steve

Reinstalling Outlook is unlikely to solve anything. Ever.
Instead, you should have created a new Outlook profile, especially since by
your description you corrupted your current one by migrating your Outlook
data incorrectly. Your default PST file can be named anything you want, so
your assertion makes no sense.
Once you create a new profile and connect it properly to your data file, you
still need to follow the well documented steps to configure your Outlook
Address Book view.
Instructions for doing all these things are posted here every day.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

For Profile creation:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

Address book configuration:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]

Due to a problem with my computer I re-installed windows last week
including
an abortive attempt to install SP3 (hung the computer). After all was
done,
Outlook was behaving very slowly, partially attributed to my lack of
understanding about having a default pst not called outlook.pst.

I managed to get everything working but the program was so slow (60 second
delays on many simple tasks) that I decided to reinstall all of Office
2003
today. I have done that and outlook seems much more responsive EXCEPT I
cannot see my contacts in the address book.

There are contacts visible in the contacts pane.

I have tried to follow the help files but I have not succeeded (yet).
here
is what I see. I go into the address book from a new email:

I get a select Names box. Oulook address book is in the "show names from"
drop down and I get a message that there are No entries in this address
book.

I drop the "show names" choices down and I have two entries both called
Contacts. No matter which one I select I get an error box that says "The
address book could not be displayed. The contacts folder associated with
this
address book could not be opened; it may have been removed or deleted, or
you
do not have permissions. For information on how to remove this folder from
the outlook address book, see Microsoft Office Oulook help"

I have followed everything in help I can see, going to the My contacts and
removing the check to make contacts available, then going to email setup
and
selecting to change and address book and deleting the address book. Yet
still I have a problem.

I have even tried copying all the contacts out to another pst and then
copying them back. No change.

Can someone help me to re-attach my contacts folder into the address book
in
email please

..steve

 

[Brian Tillman]

Thanks for your help. As a long time user of Microsoft office BUT a
very short time user of Outlook, I had not appreciated some of the
things you have stated. If as you stated these questions are asked
everyday, then maybe you need a "sticky" entry in the forum that
keeps the answers to this at the top of the sheet. I have seen this
in other forums I use.

No one posting here has any control over how the newsgroups appear to you.
You are using the brain-dead web interface to the newsgroup. Use a real
newsreader and accessing the group (and finding things) will be easier.
Also, Google Groups (http://groups.google.com/) can find anything posted in
any newsgroup in a matter of seconds to minutes.
--
Brian Tillman [MVP-Outlook]

I have done as you suggested, ctreated a new profile, moved my mail
folders over to the new pst, copied my calendar and contacts over (I
don't think this was stated in your instructions) and the link to the
contacts in the address book now works BUT.

In my original profile I had hundreds of rules. I don't seem to be
able to get these into the new profile. I tried going back and
exporting from the old profile. It did this but gave me an error at
the end of the export when I tried to quit the menu selection (it
said that several of the rules were not propoerly specified and these
would be disabled - this would be right as the folders no longer
exist in the profile)

When I import this .rwz file into the new profile, everything comes up
disabled and with incorrect references. How do I solve this problem.
recreating the rules is a massive exercise. Going through them one
at a time is also a massive exercise. there must be a way to import
rules from another profile. The folders are correct in this new
profile BUT the rules obviously point to something different!

Please help

..steve

Reinstalling Outlook is unlikely to solve anything. Ever.
Instead, you should have created a new Outlook profile, especially
since by your description you corrupted your current one by
migrating your Outlook data incorrectly. Your default PST file can
be named anything you want, so your assertion makes no sense.
Once you create a new profile and connect it properly to your data
file, you still need to follow the well documented steps to
configure your Outlook Address Book view.
Instructions for doing all these things are posted here every day.
Take a look at these pages for info on Outlook data backup or
transfer: http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

For Profile creation:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

Address book configuration:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]

Due to a problem with my computer I re-installed windows last week
including
an abortive attempt to install SP3 (hung the computer). After all
was done,
Outlook was behaving very slowly, partially attributed to my lack of
understanding about having a default pst not called outlook.pst.

I managed to get everything working but the program was so slow (60
second delays on many simple tasks) that I decided to reinstall all
of Office 2003
today. I have done that and outlook seems much more responsive
EXCEPT I cannot see my contacts in the address book.

There are contacts visible in the contacts pane.

I have tried to follow the help files but I have not succeeded
(yet). here
is what I see. I go into the address book from a new email:

I get a select Names box. Oulook address book is in the "show names
from" drop down and I get a message that there are No entries in
this address book.

I drop the "show names" choices down and I have two entries both
called Contacts. No matter which one I select I get an error box
that says "The address book could not be displayed. The contacts
folder associated with this
address book could not be opened; it may have been removed or
deleted, or you
do not have permissions. For information on how to remove this
folder from the outlook address book, see Microsoft Office Oulook
help"

I have followed everything in help I can see, going to the My
contacts and removing the check to make contacts available, then
going to email setup and
selecting to change and address book and deleting the address
book. Yet still I have a problem.

I have even tried copying all the contacts out to another pst and
then copying them back. No change.

Can someone help me to re-attach my contacts folder into the
address book in
email please

..steve

 

[Russ Valentine [MVP-Outlook]]

How rules transfer is a function of the version in which the rules were
created. How rules are stored has changed. In current versions rules are
stored with the PST file and will transfer if you migrate the PST file
correctly. However it will still be necessary to step through each rule so
you can reset them to the PST file's new location.
In the final analysis, the hoops one must jump through to migrate Outlook
data correctly from one version to another are a counterintuitive maze.
Microsoft should be embarrassed for putting its users through these
contortions. The bad news is that even an in place upgrade doesn't work for
Outlook, so no one can escape this painful experience.
--
Russ Valentine
[MVP-Outlook]

Russ:

Thanks for your help. As a long time user of Microsoft office BUT a very
short time user of Outlook, I had not appreciated some of the things you
have
stated. If as you stated these questions are asked everyday, then maybe
you
need a "sticky" entry in the forum that keeps the answers to this at the
top
of the sheet. I have seen this in other forums I use.

I have done as you suggested, ctreated a new profile, moved my mail
folders
over to the new pst, copied my calendar and contacts over (I don't think
this
was stated in your instructions) and the link to the contacts in the
address
book now works BUT.

In my original profile I had hundreds of rules. I don't seem to be able
to
get these into the new profile. I tried going back and exporting from the
old profile. It did this but gave me an error at the end of the export
when
I tried to quit the menu selection (it said that several of the rules were
not propoerly specified and these would be disabled - this would be right
as
the folders no longer exist in the profile)

When I import this .rwz file into the new profile, everything comes up
disabled and with incorrect references. How do I solve this problem.
recreating the rules is a massive exercise. Going through them one at a
time
is also a massive exercise. there must be a way to import rules from
another
profile. The folders are correct in this new profile BUT the rules
obviously
point to something different!

Please help

..steve

Reinstalling Outlook is unlikely to solve anything. Ever.
Instead, you should have created a new Outlook profile, especially since
by
your description you corrupted your current one by migrating your Outlook
data incorrectly. Your default PST file can be named anything you want,
so
your assertion makes no sense.
Once you create a new profile and connect it properly to your data file,
you
still need to follow the well documented steps to configure your Outlook
Address Book view.
Instructions for doing all these things are posted here every day.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

For Profile creation:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

Address book configuration:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]

Due to a problem with my computer I re-installed windows last week
including
an abortive attempt to install SP3 (hung the computer). After all was
done,
Outlook was behaving very slowly, partially attributed to my lack of
understanding about having a default pst not called outlook.pst.

I managed to get everything working but the program was so slow (60
second
delays on many simple tasks) that I decided to reinstall all of Office
2003
today. I have done that and outlook seems much more responsive EXCEPT
I
cannot see my contacts in the address book.

There are contacts visible in the contacts pane.

I have tried to follow the help files but I have not succeeded (yet).
here
is what I see. I go into the address book from a new email:

I get a select Names box. Oulook address book is in the "show names
from"
drop down and I get a message that there are No entries in this address
book.

I drop the "show names" choices down and I have two entries both called
Contacts. No matter which one I select I get an error box that says
"The
address book could not be displayed. The contacts folder associated
with
this
address book could not be opened; it may have been removed or deleted,
or
you
do not have permissions. For information on how to remove this folder
from
the outlook address book, see Microsoft Office Oulook help"

I have followed everything in help I can see, going to the My contacts
and
removing the check to make contacts available, then going to email
setup
and
selecting to change and address book and deleting the address book.
Yet
still I have a problem.

I have even tried copying all the contacts out to another pst and then
copying them back. No change.

Can someone help me to re-attach my contacts folder into the address
book
in
email please

..steve

 

[sghalliday]

Russ:

thanks for the comment. As I suspected I am left with hand changing over
250 rules. YUK. I have them in but as you say they point to the wrong
place. Oh well.

thanks again

...steve

How rules transfer is a function of the version in which the rules were
created. How rules are stored has changed. In current versions rules are
stored with the PST file and will transfer if you migrate the PST file
correctly. However it will still be necessary to step through each rule so
you can reset them to the PST file's new location.
In the final analysis, the hoops one must jump through to migrate Outlook
data correctly from one version to another are a counterintuitive maze.
Microsoft should be embarrassed for putting its users through these
contortions. The bad news is that even an in place upgrade doesn't work for
Outlook, so no one can escape this painful experience.
--
Russ Valentine
[MVP-Outlook]

Russ:

Thanks for your help. As a long time user of Microsoft office BUT a very
short time user of Outlook, I had not appreciated some of the things you
have
stated. If as you stated these questions are asked everyday, then maybe
you
need a "sticky" entry in the forum that keeps the answers to this at the
top
of the sheet. I have seen this in other forums I use.

I have done as you suggested, ctreated a new profile, moved my mail
folders
over to the new pst, copied my calendar and contacts over (I don't think
this
was stated in your instructions) and the link to the contacts in the
address
book now works BUT.

In my original profile I had hundreds of rules. I don't seem to be able
to
get these into the new profile. I tried going back and exporting from the
old profile. It did this but gave me an error at the end of the export
when
I tried to quit the menu selection (it said that several of the rules were
not propoerly specified and these would be disabled - this would be right
as
the folders no longer exist in the profile)

When I import this .rwz file into the new profile, everything comes up
disabled and with incorrect references. How do I solve this problem.
recreating the rules is a massive exercise. Going through them one at a
time
is also a massive exercise. there must be a way to import rules from
another
profile. The folders are correct in this new profile BUT the rules
obviously
point to something different!

Please help

..steve

Reinstalling Outlook is unlikely to solve anything. Ever.
Instead, you should have created a new Outlook profile, especially since
by
your description you corrupted your current one by migrating your Outlook
data incorrectly. Your default PST file can be named anything you want,
so
your assertion makes no sense.
Once you create a new profile and connect it properly to your data file,
you
still need to follow the well documented steps to configure your Outlook
Address Book view.
Instructions for doing all these things are posted here every day.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

For Profile creation:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

Address book configuration:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Due to a problem with my computer I re-installed windows last week
including
an abortive attempt to install SP3 (hung the computer). After all was
done,
Outlook was behaving very slowly, partially attributed to my lack of
understanding about having a default pst not called outlook.pst.

I managed to get everything working but the program was so slow (60
second
delays on many simple tasks) that I decided to reinstall all of Office
2003
today. I have done that and outlook seems much more responsive EXCEPT
I
cannot see my contacts in the address book.

There are contacts visible in the contacts pane.

I have tried to follow the help files but I have not succeeded (yet).
here
is what I see. I go into the address book from a new email:

I get a select Names box. Oulook address book is in the "show names
from"
drop down and I get a message that there are No entries in this address
book.

I drop the "show names" choices down and I have two entries both called
Contacts. No matter which one I select I get an error box that says
"The
address book could not be displayed. The contacts folder associated
with
this
address book could not be opened; it may have been removed or deleted,
or
you
do not have permissions. For information on how to remove this folder
from
the outlook address book, see Microsoft Office Oulook help"

I have followed everything in help I can see, going to the My contacts
and
removing the check to make contacts available, then going to email
setup
and
selecting to change and address book and deleting the address book.
Yet
still I have a problem.

I have even tried copying all the contacts out to another pst and then
copying them back. No change.

Can someone help me to re-attach my contacts folder into the address
book
in
email please

..steve