Outlook 2003 SP1 & SP2 Crashes

[Guest]

We have a few clients using Outlook 2003, we noticed that recently more and
more are crashing at random. The obvious thing to do is run updates, we have
installed sp1 and sp2 for office this has not resovled the issue. Any
suggestions would be great...Thanks in advance

 

[neo [mvp outlook]]

If you take a look in the event logs (can't remember if it is application or
system) you should find an entry with Outlook as the source. It will
contain additional information that contains a bit bucket. If you can post
that information, it might give a clue as to where to look.

/neo

ps - you also might want to mention if there are any 3rd party
applications/addins installed that integrate into Outlook. Someone may know
off the top of their head if something that is installed is icky when
integrating with Outlook.

 

[Guest]

There are no logs in the event viwer at the time of crash related to Outlook.
We are not using any additonal addin software. Thanks