outlook 2003 rules do not save

[Rodney]

Hi there,

I recently upgraded from Outlook Express to Outlook 2003
(WinXP).

I imported my email accounts and rules into Outlook2003.

For some reason, when I click OK/Apply and try to check
email, the rules do not work correctly.

If I go back in and check the rules that I setup, they
are changed.

I have the rules setup as "through the specified account"
move to "this folder".

What happens is the account specified in "through the
specified account" changes as soon as I click Apply.

If I click on the rule to edit it, the drop down box to
choose an account defaults to the right account. I select
it, save it, go back and look at it, and it has changed
to a different account.

I then went through and deleted ALL the rules in Outlook,
and recreated them all by hand, one at a time using the
following steps:

On the Tools menu, click Rules and Alerts.
On the E-mail Rules tab, click New Rule.
Click Start from a blank rule, and then click Next.
Under Step 1: Select Condition(s), click to select the
through the specified account check box.
Under Step 2: Edit the rule description, click specified
to enter the specified POP account, click OK, and then
click Next.
Under What do you want to do with the message, click the
option that you want, and then click the underlined value
to enter the specified folder.
Click Next two times, and then click Finish.


The problem STILL happens!

Any suggestions? I couldn't find anything in the MS
Support articles or searching through old newsgroup
postings.

Thanks,

Rodney

 

[Rodney Blackwell]

anybody?

 

[Rodney Blackwell]

I guess nobody has an answer for this.

Looks like the same problem was reported here with no luck:
http://www.computing.net/office/wwwboard/forum/2882.html

 

[Guest]

I have the ~EXACT~ same problem.

I guess nobody has an answer for this.

Looks like the same problem was reported here with no luck:
http://www.computing.net/office/wwwboard/forum/2882.html

 

[Rodney Blackwell]

I wish someone had the exact answer Going to try a different outlet.
I'll report back if I find anything

 

[kenward]

You, and the other person, need to be a bit more specific about the
problems you have "the rules do not work correctly" is a bit like
saying "my car won't go". Tyres, battery, engine, gas?

Outlook Express and Outlook are very different. You cannot import
rules. They work differently. For example, rules based on accounts are
not the same. OE lets you leave messages sent through an account on
the server. Outlook doesn't.

I have seen this problems with accounts changing to other accounts
before. I can't remember exactly what I did, but I suggest deleting
the account and starting all over again. It may be that importing an
account doesn't get it quite right.

MK

 

[Guest]

To Re-iterate:
:"What happens is the account specified in "through the
specified account" changes as soon as I click Apply."

I have WinXP, Outlook 2003. About 6 pop accounts. When I try to put a rule
in, when I click Apply, the "through" account that I put in, changes to
something else.

 

[Brian Tillman]

Outlook Express and Outlook are very different. You cannot import
rules.

You certainly can.

They work differently. For example, rules based on accounts are
not the same. OE lets you leave messages sent through an account on
the server. Outlook doesn't.

Yes, it does. Not selectively, but for the entire account it does.

 

[Rodney Blackwell]

I even posted the question to Google Answers and still no answer:
http://answers.google.com/answers/threadview?id=409118

Anybody?

 

[kenward]

You certainly can.


Yes, it does. Not selectively, but for the entire account it does.

Right. Rules import. My error.

But I have seen many reports here saying that you cannot get Outlook
to leave messages on a server in the same way that it is possible in
Outlook Express.

This is usually in the context of people sharing a machine and not
wanting to download everybody's messages.

Of course, there are ways to achieve this, with Profiles for example,
but I can see no rule in Outlook saying "Do not download from server".
It is there in OE.

Maybe everyone has been handing out duff advice. Can you tell me which
rule to use in Outlook not to download messages?





_______________________________________________________________________
Michael Kenward Words for sale

 

[Brian Tillman]

But I have seen many reports here saying that you cannot get Outlook
to leave messages on a server in the same way that it is possible in
Outlook Express.

It's not possible. There's no rule action "leave message on the server".
You can, of course, leave all mesasges on the server using the option in the
account properties, but it's not as flexible as Outlook Express's rule
action.

This is usually in the context of people sharing a machine and not
wanting to download everybody's messages.

Of course, there are ways to achieve this, with Profiles for example,

That's the best way, in my opinion.

but I can see no rule in Outlook saying "Do not download from server".
It is there in OE.

That's because it doesn't exist.

 

[kenward]

It's not possible. There's no rule action "leave message on the server".
You can, of course, leave all mesasges on the server using the option in the
account properties, but it's not as flexible as Outlook Express's rule
action.


That's the best way, in my opinion.


That's because it doesn't exist.

I am now terribly confused.

When I wrote: "OE lets you leave messages sent through an account on
the server. Outlook doesn't."

You replied: "Yes, it does. Not selectively, but for the entire
account it does."

In your latest message you seem to disagree with yourself.

Or I have misunderstood "Yes it does."


_______________________________________________________________________
Michael Kenward Words for sale

 

[Brian Tillman]

I am now terribly confused.

When I wrote: "OE lets you leave messages sent through an account on
the server. Outlook doesn't."

You replied: "Yes, it does. Not selectively, but for the entire
account it does."

In your latest message you seem to disagree with yourself.

Or I have misunderstood "Yes it does."

Let me try to be more explicit. In the account settings, there is an option
that instructs Outlook to leave copies of all messages on the server when it
downloads them from the server. All POP clients I've encountered have this
option. Outlook Express, and some other mail clients, also have a rule
action that permits the mail client to not download the message from the
server in the first place and this can be applied based on criteria selected
in the rule. Outlook does not have the ability to NOT download a message
from the server. If it downloads any message, it downloads them all. It
does, however, have the ability to leave a copy on the server when it
downloads the mesage. It this clearer?