Bug in Rules - Outlook 2003 SP2

[O.B.]

I have E-mail accounts, one is Exchange and one is POP/SMTP. I have
18 rules seach for words in the subject (or from), move the message to
a specified folder, and stops processing more rules. This has worked
great for 2 years.

I then added a client-only rule that runs when a message arrives,
through a specified e-mail account, moves it to a specified folder,
and stops processing more rules. The problem with this rule is that
unlike the other rules in that this specific email account rule
prevents any following rules from executing (when the rule's criteria
did not match the message).

The desired behavior is exactly how the other rules perform. If the
message matches the rules criteria, the rule is carried out and no
more rules are processed. If the message does not match the criteria,
it moves on to the next rule in the list.

I'm using Outlook 2003 (11.8118.8107) SP2.

 

[Diane Poremsky]

Do you want the new rule to apply in addition to the older rules? if so,
place it at the end of the list. If only it should apply to messages meeting
the criteria in other rules, move it to the top.

 

[O.B.]

No can do. The very last rule moves all mail to a specified folder;
thus leaving no messages in the Inbox folder. The reason I do this is
that Outlook prevents me from saving automatically saving a copy of
replied message to the Inbox. So I move all remaining messages to a
folder "New Mail" and thus when I reply to the messages, a copy of the
reply is put into the same folder.

So if I put the new rule at the end, the "All messages" rule would
execute and move my POP3 emails to the New folder and then the new
rule move an additional copy to another folder. I don't want that.
If I set the "All Messages" rule to stop processing more rules, then
the new rule does not execute. If I tell the "All Messages" rule to
only execute for the Exchange account, then the rule only executes
under the Outlook "client" (and not on the server ... as I use Outlook
Web Access too).

But I want the new rule to execute BEFORE the old rules ... as some of
the old rules would affect the messages received. So there is still a
bug that needs to be addressed.

Do you want the new rule to apply in addition to the older rules? if so,
place it at the end of the list. If only it should apply to messages meeting
the criteria in other rules, move it to the top.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
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I have E-mail accounts, one is Exchange and one is POP/SMTP. I have
18 rules seach for words in the subject (or from), move the message to
a specified folder, and stops processing more rules. This has worked
great for 2 years.

I then added a client-only rule that runs when a message arrives,
through a specified e-mail account, moves it to a specified folder,
and stops processing more rules. The problem with this rule is that
unlike the other rules in that this specific email account rule
prevents any following rules from executing (when the rule's criteria
did not match the message).

The desired behavior is exactly how the other rules perform. If the
message matches the rules criteria, the rule is carried out and no
more rules are processed. If the message does not match the criteria,
it moves on to the next rule in the list.

I'm using Outlook 2003 (11.8118.8107) SP2.