Outlook 2003 Rule only works when run manually

[Guest]

Ok, I made a rule in Outlook 2003 at work that should take emails with
certain words in the subject and move them to a different folder. When I run
go to the rules dialog and click "Run rules now" then select it and run it,
it works fine. However when emails come in nothing happens at all.

So what would cause this?

Here's the rule I'm using in case you guys can see something wrong with it:

Apply this rule after the message arrives
with Tech Update in the subject
move it to the Succesful Tech Updates folder
except if the subject contains 'Error' or 're' or 'fw'

 

[Guest]

Try adding "stop processing more rules" to that rule and to any rules on the
list above it. Sometimes rules don't appear to work because more than one
rule is acting on a particular message, producing an unexpected result.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Guest]

I only have the one rule though, so that can't be it. I'll try the stop
thing when I get back to work on monday, but don't really expect it to help.

Someone on another forum suggested that there was an issue with the spam
filter running and then forgetting to let rules run...

 

[Guest]

If you're talking about the Outlook 2003 built-in Junk Mail filter, it's
doubtful -- the junk mail filter runs before any other rules you have
defined, so the rule should still work on the message (unless the junk filter
has permanently deleted it or put the message somewhere where your rule can't
find it).

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Guest]

I tried putting in that "stop processing more rules" thing, but it didn't help.

Any other suggestions?

 

[Guest]

Do you have a 3rd party spam filter installed?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***