Outlook 2003 Problem

[Jake]

I am using Outlook 2003 and sometimes when I click the icon to open the
program it opens up, but then a second later closes down. Even the little
icon in the system tray disappears. It doesn't happen each time I open the
program but it is happening rather frequently. Does anyone know what's
happening here?

Thanks,

Jake

 

[Roady [MVP]]

Is there anything logged to the Event Viewer at the moment Outlook closes on
it's own?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Jake]

No. I cant see anything in there at the moment.

Dont know whats happpening....It will be opening fine a good lot of times
then it will suddenly decide to close as it opens.

Is there anything logged to the Event Viewer at the moment Outlook closes on
it's own?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

I am using Outlook 2003 and sometimes when I click the icon to open the
program it opens up, but then a second later closes down. Even the
little
icon in the system tray disappears. It doesn't happen each time I open
the
program but it is happening rather frequently. Does anyone know what's
happening here?

Thanks,

Jake

 

[Roady [MVP]]

1.. Try running scanpst.exe on your Personal Folder. By default
scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

2.. Try renaming outcmd.dat to .old and restart Outlook. All the Toolbars
will reset then. This is quite a common problem with Outlook . The default
location for this file is:
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

3.. Try recreating the profile in Control Panel-> Mail-> button Show
Profiles...

4.. Try running Outlook with the /safe switch from your Start-> Run
window. The command line should look like this (check your path to
Outlook.exe);
"C:\Program Files\Microsoft Office\Office11\Outlook.exe" /safe
When this works run Help-> Detect and Repair

5.. Start in safe mode again and disable individual add-ons in Tools->
Options-> tab Other-> button Advanced E-mail Options...-> button Add-In
Manager.../COM Add-ins...
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

No. I cant see anything in there at the moment.

Dont know whats happpening....It will be opening fine a good lot of times
then it will suddenly decide to close as it opens.


in
message news:[email protected]...

Is there anything logged to the Event Viewer at the moment Outlook closes on
it's own?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

I am using Outlook 2003 and sometimes when I click the icon to open the
program it opens up, but then a second later closes down. Even the
little
icon in the system tray disappears. It doesn't happen each time I open
the
program but it is happening rather frequently. Does anyone know what's
happening here?

Thanks,

Jake

 

[Jake]

I tried the first option on your list and it said it found an error in this
file. I selected the option to repair it. I am crossing my fingers it won't
happen again I also disabled my add ins. If it happens again I will
try some of the other steps. Thanks for your help. Very much appreciated.


Jake.

1.. Try running scanpst.exe on your Personal Folder. By default
scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

2.. Try renaming outcmd.dat to .old and restart Outlook. All the Toolbars
will reset then. This is quite a common problem with Outlook . The default
location for this file is:
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

3.. Try recreating the profile in Control Panel-> Mail-> button Show
Profiles...

4.. Try running Outlook with the /safe switch from your Start-> Run
window. The command line should look like this (check your path to
Outlook.exe);
"C:\Program Files\Microsoft Office\Office11\Outlook.exe" /safe
When this works run Help-> Detect and Repair

5.. Start in safe mode again and disable individual add-ons in Tools->
Options-> tab Other-> button Advanced E-mail Options...-> button Add-In
Manager.../COM Add-ins...
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

No. I cant see anything in there at the moment.

Dont know whats happpening....It will be opening fine a good lot of times
then it will suddenly decide to close as it opens.


in
message news:[email protected]...

Is there anything logged to the Event Viewer at the moment Outlook

closes
on

it's own?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
I am using Outlook 2003 and sometimes when I click the icon to open the
program it opens up, but then a second later closes down. Even the
little
icon in the system tray disappears. It doesn't happen each time I open
the
program but it is happening rather frequently. Does anyone know what's
happening here?

Thanks,

Jake