Outlook 2003 outbox problem

[Nick Payne]

I'm using OL2003 for POP mail to my ISP. If I have mail items sitting in my
outbox waiting to be sent, and I click on Outbox in the folder list to view
the items, then the font the Outlook uses to display the items' recipient
and subject changes from italic to plain, the date shown changes to "None",
and the items don't get sent when I do a send/receive. The only way to get
them to be sent is to drag them to the Drafts folder, open each mail as if
to edit it, click on the send button so that it goes to the Outbox, and then
do a send/receive *without* looking at the Outbox folder.

I have only seen this behaviour since upgrading to OL2003. OS is WinXP with
all current patches and OL2003 has all updates from the Office Update web
site.

Nick

 

[Patrick Reed [MVP - Outlook]]

In Outlook, if you check the Help menu | About Microsoft Outlook, are you by
chance running Outlook 2003 SP1?

 

[Nick Payne]

When I checked Help/About, it didn't mention SP1, it said "Outlook 2003
(11.5608.5703)". So I went back to Office Update and found that SP1 was
released a couple of days ago. However, after updating Office with SP1 and
the latest junk e-mail filter and rebooting, the problem is still there and
unchanged. Help/About now says SP1 (11.6359.6360)..

Nick

In Outlook, if you check the Help menu | About Microsoft Outlook, are you by
chance running Outlook 2003 SP1?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

I'm using OL2003 for POP mail to my ISP. If I have mail items sitting in
my
outbox waiting to be sent, and I click on Outbox in the folder list to
view
the items, then the font the Outlook uses to display the items' recipient
and subject changes from italic to plain, the date shown changes to
"None",
and the items don't get sent when I do a send/receive. The only way to get
them to be sent is to drag them to the Drafts folder, open each mail as if
to edit it, click on the send button so that it goes to the Outbox, and
then
do a send/receive *without* looking at the Outbox folder.

I have only seen this behaviour since upgrading to OL2003. OS is WinXP
with
all current patches and OL2003 has all updates from the Office Update web
site.

Nick

 

[Patrick Reed [MVP - Outlook]]

Yeah - I've run across this with SP1 installs the past two days; that's why
I was asking.

I'm trying to catch up in one of the Yahoo groups to which I belong and it
seems others are seeing this problem when using certain Add-Ins with Outlook
2003.

In Outlook, check Tools | Options | Other | Advanced Options | Add-In
Manager

Do you have any Add-ins installed and enabled? If so, what happens when you
uncheck them and restart Outlook?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

When I checked Help/About, it didn't mention SP1, it said "Outlook 2003
(11.5608.5703)". So I went back to Office Update and found that SP1 was
released a couple of days ago. However, after updating Office with SP1 and
the latest junk e-mail filter and rebooting, the problem is still there
and
unchanged. Help/About now says SP1 (11.6359.6360)..

Nick

In Outlook, if you check the Help menu | About Microsoft Outlook, are you by
chance running Outlook 2003 SP1?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

I'm using OL2003 for POP mail to my ISP. If I have mail items sitting
in
my
outbox waiting to be sent, and I click on Outbox in the folder list to
view
the items, then the font the Outlook uses to display the items' recipient
and subject changes from italic to plain, the date shown changes to
"None",
and the items don't get sent when I do a send/receive. The only way to get
them to be sent is to drag them to the Drafts folder, open each mail as if
to edit it, click on the send button so that it goes to the Outbox, and
then
do a send/receive *without* looking at the Outbox folder.

I have only seen this behaviour since upgrading to OL2003. OS is WinXP
with
all current patches and OL2003 has all updates from the Office Update web
site.

Nick

 

[Nick Payne]

I found three add-ins: "Exchange scan", "Exchange Extensions Property
pages", and "Fax Server Extension". I unchecked "Exchange scan" and "Fax
Server Extension" (I use forms so I didn't uncheck Exchange Extensions), and
on a restart the problem was gone.

Thanks

Nick

Yeah - I've run across this with SP1 installs the past two days; that's why
I was asking.

I'm trying to catch up in one of the Yahoo groups to which I belong and it
seems others are seeing this problem when using certain Add-Ins with Outlook
2003.

In Outlook, check Tools | Options | Other | Advanced Options | Add-In
Manager

Do you have any Add-ins installed and enabled? If so, what happens when you
uncheck them and restart Outlook?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

When I checked Help/About, it didn't mention SP1, it said "Outlook 2003
(11.5608.5703)". So I went back to Office Update and found that SP1 was
released a couple of days ago. However, after updating Office with SP1 and
the latest junk e-mail filter and rebooting, the problem is still there
and
unchanged. Help/About now says SP1 (11.6359.6360)..

Nick

In Outlook, if you check the Help menu | About Microsoft Outlook, are

you
by

chance running Outlook 2003 SP1?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


I'm using OL2003 for POP mail to my ISP. If I have mail items sitting
in
my
outbox waiting to be sent, and I click on Outbox in the folder list to
view
the items, then the font the Outlook uses to display the items' recipient
and subject changes from italic to plain, the date shown changes to
"None",
and the items don't get sent when I do a send/receive. The only way

to
get

them to be sent is to drag them to the Drafts folder, open each mail

as
if

to edit it, click on the send button so that it goes to the Outbox, and
then
do a send/receive *without* looking at the Outbox folder.

I have only seen this behaviour since upgrading to OL2003. OS is WinXP
with
all current patches and OL2003 has all updates from the Office Update web
site.

Nick

 

[Patrick Reed [MVP - Outlook]]

Internesting. Can you pinpoint whether it's just one or both those
extensions?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

I found three add-ins: "Exchange scan", "Exchange Extensions Property
pages", and "Fax Server Extension". I unchecked "Exchange scan" and "Fax
Server Extension" (I use forms so I didn't uncheck Exchange Extensions),
and
on a restart the problem was gone.

Thanks

Nick

Yeah - I've run across this with SP1 installs the past two days; that's why
I was asking.

I'm trying to catch up in one of the Yahoo groups to which I belong and
it
seems others are seeing this problem when using certain Add-Ins with Outlook
2003.

In Outlook, check Tools | Options | Other | Advanced Options | Add-In
Manager

Do you have any Add-ins installed and enabled? If so, what happens when you
uncheck them and restart Outlook?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

When I checked Help/About, it didn't mention SP1, it said "Outlook 2003
(11.5608.5703)". So I went back to Office Update and found that SP1 was
released a couple of days ago. However, after updating Office with SP1 and
the latest junk e-mail filter and rebooting, the problem is still there
and
unchanged. Help/About now says SP1 (11.6359.6360)..

Nick

message
In Outlook, if you check the Help menu | About Microsoft Outlook, are you
by
chance running Outlook 2003 SP1?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


I'm using OL2003 for POP mail to my ISP. If I have mail items
sitting
in
my
outbox waiting to be sent, and I click on Outbox in the folder list to
view
the items, then the font the Outlook uses to display the items'
recipient
and subject changes from italic to plain, the date shown changes to
"None",
and the items don't get sent when I do a send/receive. The only way to
get
them to be sent is to drag them to the Drafts folder, open each mail as
if
to edit it, click on the send button so that it goes to the Outbox, and
then
do a send/receive *without* looking at the Outbox folder.

I have only seen this behaviour since upgrading to OL2003. OS is WinXP
with
all current patches and OL2003 has all updates from the Office
Update
web
site.

Nick

 

[Nick Payne]

Guess what? I just went into the Add-in Manager, checked both of those
extensions again, restarted Outlook, and now can't reproduce the problem at
all. Something is definitely strange...

Internesting. Can you pinpoint whether it's just one or both those
extensions?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

I found three add-ins: "Exchange scan", "Exchange Extensions Property
pages", and "Fax Server Extension". I unchecked "Exchange scan" and "Fax
Server Extension" (I use forms so I didn't uncheck Exchange Extensions),
and
on a restart the problem was gone.

Thanks

Nick

Yeah - I've run across this with SP1 installs the past two days; that's why
I was asking.

I'm trying to catch up in one of the Yahoo groups to which I belong and
it
seems others are seeing this problem when using certain Add-Ins with Outlook
2003.

In Outlook, check Tools | Options | Other | Advanced Options | Add-In
Manager

Do you have any Add-ins installed and enabled? If so, what happens when you
uncheck them and restart Outlook?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


When I checked Help/About, it didn't mention SP1, it said "Outlook 2003
(11.5608.5703)". So I went back to Office Update and found that SP1 was
released a couple of days ago. However, after updating Office with

SP1
and

the latest junk e-mail filter and rebooting, the problem is still there
and
unchanged. Help/About now says SP1 (11.6359.6360)..

Nick

message
In Outlook, if you check the Help menu | About Microsoft Outlook,

are
you

by
chance running Outlook 2003 SP1?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


I'm using OL2003 for POP mail to my ISP. If I have mail items
sitting
in
my
outbox waiting to be sent, and I click on Outbox in the folder

list
to

view
the items, then the font the Outlook uses to display the items'
recipient
and subject changes from italic to plain, the date shown changes to
"None",
and the items don't get sent when I do a send/receive. The only

way
to

get
them to be sent is to drag them to the Drafts folder, open each

mail
as

if
to edit it, click on the send button so that it goes to the

Outbox,
and

then
do a send/receive *without* looking at the Outbox folder.

I have only seen this behaviour since upgrading to OL2003. OS is WinXP
with
all current patches and OL2003 has all updates from the Office
Update
web
site.

Nick

 

[Otto]

My solution was to uninstall "Send to OneNote from Outlook" Power Toy.
I tested it by installing again and was able to produce the same problem.
after the removal, the problem did not exist anymore. Sent a message to
Microsoft.
Otto

Guess what? I just went into the Add-in Manager, checked both of those
extensions again, restarted Outlook, and now can't reproduce the problem at
all. Something is definitely strange...

Internesting. Can you pinpoint whether it's just one or both those
extensions?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

I found three add-ins: "Exchange scan", "Exchange Extensions Property
pages", and "Fax Server Extension". I unchecked "Exchange scan" and "Fax
Server Extension" (I use forms so I didn't uncheck Exchange Extensions),
and
on a restart the problem was gone.

Thanks

Nick

Yeah - I've run across this with SP1 installs the past two days; that's
why
I was asking.

I'm trying to catch up in one of the Yahoo groups to which I belong and
it
seems others are seeing this problem when using certain Add-Ins with
Outlook
2003.

In Outlook, check Tools | Options | Other | Advanced Options | Add-In
Manager

Do you have any Add-ins installed and enabled? If so, what happens when
you
uncheck them and restart Outlook?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


When I checked Help/About, it didn't mention SP1, it said "Outlook 2003
(11.5608.5703)". So I went back to Office Update and found that SP1 was
released a couple of days ago. However, after updating Office with SP1
and
the latest junk e-mail filter and rebooting, the problem is still there
and
unchanged. Help/About now says SP1 (11.6359.6360)..

Nick

message
In Outlook, if you check the Help menu | About Microsoft Outlook, are
you
by
chance running Outlook 2003 SP1?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!


I'm using OL2003 for POP mail to my ISP. If I have mail items
sitting
in
my
outbox waiting to be sent, and I click on Outbox in the folder list
to
view
the items, then the font the Outlook uses to display the items'
recipient
and subject changes from italic to plain, the date shown changes to
"None",
and the items don't get sent when I do a send/receive. The only way
to
get
them to be sent is to drag them to the Drafts folder, open each mail
as
if
to edit it, click on the send button so that it goes to the Outbox,
and
then
do a send/receive *without* looking at the Outbox folder.

I have only seen this behaviour since upgrading to OL2003. OS is
WinXP
with
all current patches and OL2003 has all updates from the Office
Update
web
site.

Nick