Outlook 2003 & msvcr71.dll crash

[B. Walker]

Hello all,

Recently I've been getting crashes from MIcrosoft Outlook 2003 when I close
it down. Outlook works fine when it's open, it runs properly, but the
moment I goto shut it down, I get an error asking me to submit the data to
microsoft.. When I click the link to see the conents of the error/crash I
get the following:

AppName: outlook.exe
AppVer: 11.0.6353.0
AppStamp: 408f2937
ModName: msvcr71.dll
ModVer: 7.10.3052.4
ModStamp: 3e561eac
fDebug: 0
Offset: 000017fb


I have not installed any software around the time that this crash started
happening. In fact my system configuration has been the same for two months
now without any extra software that has been added that could potentially
hurt Outlook. I have attempted to Detect & Repair the error from inside the
Outlook Help menu as well as run ScanPst.exe to check for PST file errors.
Neither of them have seemed to solve this.

Can anyone tell me what might be the cause of this? I really really don't
want to have to reformat or go through a whole long process of getting this
corrected when something small would fix it. Ideas? Thoughts?
Suggestions?

Brad

 

[Ivan Williams]

Have you tried to just reinstall Outlook? Or, alternatively, test it with an
empty/new PST file...

 

[B. Walker]

It made no difference, I was still presented with the same error after
trying a new PST/Blank PST file.