Outlook 2003 "Leave mail on server" setting is completely missing

[crwng]

The "Leave mail on server" setting in my installation of Outlook 2003
is COMPLETELY MISSING. By missing, I mean it is not where it should
be.

Here's where it should be, according to MS documentation:

Tools > Email Accounts... > View or change existing e-mail accounts >
Change... (while selected on Microsoft Exchange Server) > More
Settings... > Advanced tab > there should be a "Leave mail on server"
checkbox. There isn't one. Where did it go? All my messages are
disappearing in what appears to be a vicious cycle between outlook and
exchange that goes something like this:

Exchange: There are no messages on Exchange.
Outlook: Okey dokey, then I'll just delete all the messages stored in
the local folder.
Exchange: Good. Oh, look a message just came in.
Outlook: Thanks, I'll download it.
Exchange: Oops, no more messages.
Outlook: Okey dokey, then I'll just delete all the messages stored in
the local folder.

ad nauseum. What are these "best and brightest" engineers SMOKING
anyways?

 

[Vince Averello [MVP-Outlook]]

That's a setting on Internet mail accounts not Exchange accounts.

 

[crwng]

Ok. So, since this _is_ an exchange account, and there is no "Leave
mail on server" setting (implying that server mail is never deleted?)
then what setting could be causing my messages to disappear from the
exchange server and consequently my local Outlook? When I set this up,
all I did was go to Control Panel > Mail > Email Accounts... > Add a
new e-mail account > Microsoft Exchange Server and then I specified my
exchange server and authentication info. That was it!

The state of my Outlook prior to that was having a pop.gmail.com
account set up. One thing I did notice though was that when I first
set up the Exchange account, my Gmail and Exchange mail all mingled
together in one inbox. Then, when I created a "workmail.pst" file and
pointed my Exchange profile to that was when messages started
disappearing.

Thanks.

 

[Vince Averello [MVP-Outlook]]

You set your Delivery Location to a set of Personal Folders so the messages
were moved from the Exchange mailbox to the Personal Folders. Normally you'd
want to use Offline Folders which provide a synchronized view of your
mailbox or use Outlook Web Access which allows you to interact with your
mailbox via browser in a very Outlook-like interface.