Outlook 2003 junk mail problem after adding rules

[Guest]

I used Outlook 2003 for about a week, set the junk mail on high, and it was
doing a great job. So, I decide to move other email accounts to Outlook,
creating folders and rules to keep mail segregated to each account. Now, Junk
Mail seems to not be filtering at all. Suggestions? Thank you!

 

[Vince Averello [MVP-Outlook]]

The Junk Mail rule runs after your rules (as far as I can tell) so you might
be moving things before the Junk filter can even touch them.

 

[Guest]

I thought this might be the case.

So how do I get Junk Mail to run prior to the other Rules? I don't see Junk
Mail as a Rule in my list.

Thank you!

 

[Diane Poremsky [MVP]]

only RTM - sp1 runs after junk.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[Diane Poremsky [MVP]]

what types of accounts? do you have the latest service packs for outlook
installed?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[Guest]

I just installed all updates. The problem persists.

In the earlier note, you wrote> only RTM - sp1 runs after junk.

I have no idea what this means.

Any other advice on how to get Junk Mail to work again?

I appreciate it.

what types of accounts? do you have the latest service packs for outlook
installed?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I used Outlook 2003 for about a week, set the junk mail on high, and it was
doing a great job. So, I decide to move other email accounts to Outlook,
creating folders and rules to keep mail segregated to each account. Now,
Junk
Mail seems to not be filtering at all. Suggestions? Thank you!

 

[Vince Averello [MVP-Outlook]]

I think Diane means that only in the initial release of OL2003 (RTM =
Release to Manufacturing) did the rules run before Junk. The Service Pack 1
(SP1) install changed that.

 

[Diane Poremsky [MVP]]

It referred to Vince's comment about rules running before junk email is
filtered - that is only with the original out of the box version. If sp1 is
installed, junk is filtered first.

What types of email accounts do you have - POP3, IMAP, Hotmail? Are you
downloading full messages or just headers?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I just installed all updates. The problem persists.

In the earlier note, you wrote> only RTM - sp1 runs after junk.

I have no idea what this means.

Any other advice on how to get Junk Mail to work again?

I appreciate it.

what types of accounts? do you have the latest service packs for outlook
installed?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I used Outlook 2003 for about a week, set the junk mail on high, and it
was
doing a great job. So, I decide to move other email accounts to
Outlook,
creating folders and rules to keep mail segregated to each account.
Now,
Junk
Mail seems to not be filtering at all. Suggestions? Thank you!

 

[Guest]

Thank you for explaining.

I'm still looking for a fix. I'm already sick of all the junk I have to mark
one by one. Isn't there a one button fix? Why can't I mark multiple messages
at once as Junk? Microsoft better take a look at Netscape and Thunderbird.
They've got Microsoft kicked on this issue--theirs WORKS and it works on
multiple messages w/ one click of one button.

If anyone has a solution for my Junk Mail not working problem (now that I've
set up folders for mail to filter into), I'm all eyes.

Then again, there's Netscape...

 

[Guest]

All POP3. Full messages.

Thank you!

 

[Diane Poremsky [MVP]]

You shouldn't have to mark anything junk- the filter should get it without
any other action by you and anything it misses should be deleted - adding
addresses to the blocked list is pointless.

Try disabling the junk filter, restart outlook then reenable it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/