Outlook 2003 issues with ISP Server

[Guest]

Attempting to set up Outlook 2003 email account with ISP.
Error messages state server is being found but no response, check port and
ssl information. I have verified with ISP that the ssl and port numbers are
correct as far as they can verify. ISP does not support Outlook only Outlook
express.
Thanks

 

[Roady [MVP]]

Are you using a virus scanner that integrates with Outlook? Disable this
integration and try again.

 

[Guest]

Yes,
Had a norton subscription that was due to expire so removed norton software.
Do not believe I have any other virus scanner running.
Am getting the same issues.

Thanks for the help.

Are you using a virus scanner that integrates with Outlook? Disable this
integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Attempting to set up Outlook 2003 email account with ISP.
Error messages state server is being found but no response, check port and
ssl information. I have verified with ISP that the ssl and port numbers
are
correct as far as they can verify. ISP does not support Outlook only
Outlook
express.
Thanks

 

[Guest]

Had sent test messages yesterday that did come through moments ago.
I am still getting error messages when I run the test feature on Outlook set
up and further test messages do not come through.

Are you using a virus scanner that integrates with Outlook? Disable this
integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Attempting to set up Outlook 2003 email account with ISP.
Error messages state server is being found but no response, check port and
ssl information. I have verified with ISP that the ssl and port numbers
are
correct as far as they can verify. ISP does not support Outlook only
Outlook
express.
Thanks

 

[Roady [MVP]]

My guess is that Norton failed to properly uninstall itself. Locate
outcmd.dat and extend.dat and rename them to .old while Outlook is closed.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Yes,
Had a norton subscription that was due to expire so removed norton
software.
Do not believe I have any other virus scanner running.
Am getting the same issues.

Thanks for the help.

Are you using a virus scanner that integrates with Outlook? Disable this
integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Attempting to set up Outlook 2003 email account with ISP.
Error messages state server is being found but no response, check port
and
ssl information. I have verified with ISP that the ssl and port numbers
are
correct as far as they can verify. ISP does not support Outlook only
Outlook
express.
Thanks