Outlook 2003 inbox very large and word freezing

[Bob Perini]

I have a user that is having issues with her computer while using word and
having email open and it keeps freezing up-this is a brand new computer-I
have already tried a reinstall of office.(which is known to be working
installation and is from a network)

The user has a very large email file in outlook-set to a pop server-around
2gig total, around 1gig in the personal folders(and insane inbox) and around
1 gig in an archive file. In anyone's experience have you had word freeze up
a large number of times if someone has outlook open at the same time as
word?

If so what is the ideal inbox size within outlook 2003?

 

[DL]

Ensure that the pst is a unicode (2003 format) pst
There is no ideal size for a OL2003 pst, though IMO a large pst can become
data overload, from a view prosective. I prefere to Archive.
I would check Event Logs for a clue, and maybe run a word repair, and or
delete normal.dot