Outlook 2003 HTML Lag

J

James

I am having a very odd problem. We have outlook 2003 installed on windows
terminal servers (windows 2003) and IE7.

If a user gets an email that is in HTML format, and tries to reply to it,
there is massive lag. You can type an entire line in, and nothing shows up,
then after a few seconds the line just appears. This problem only happens
in outlook, and only when typing a message. If I type in the subject line
or any other area it works fine. Also this problem only happens when typing
in HTML, if I convert the email to plain text, or rich text, there is NO
lag. This issue just appeared one moring, and is affecting all of our
terminal servers. Anyone have any ideas?

Thanks
 
R

Roady [MVP]

Are you using Word or Outlook as the email editor? Does changing it make a
difference? What has changed in the configuration? Did you install any
updates or was there some other form of maintenance? (check the Event Logs)
 
J

James

Where would we set if we are using word or outlook?
The only maintanence that was done, was downloading the Microsoft updates
released on Tuesday. They were not installed though, just downloaded and
ready to be installed.

Roady said:
Are you using Word or Outlook as the email editor? Does changing it make a
difference? What has changed in the configuration? Did you install any
updates or was there some other form of maintenance? (check the Event
Logs)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
James said:
I am having a very odd problem. We have outlook 2003 installed on windows
terminal servers (windows 2003) and IE7.

If a user gets an email that is in HTML format, and tries to reply to it,
there is massive lag. You can type an entire line in, and nothing shows
up, then after a few seconds the line just appears. This problem only
happens in outlook, and only when typing a message. If I type in the
subject line or any other area it works fine. Also this problem only
happens when typing in HTML, if I convert the email to plain text, or
rich text, there is NO lag. This issue just appeared one moring, and is
affecting all of our terminal servers. Anyone have any ideas?

Thanks
 
J

James

We our using office 2000, and outlook 2003, but it has been set this way for
a long time

Roady said:
Are you using Word or Outlook as the email editor? Does changing it make a
difference? What has changed in the configuration? Did you install any
updates or was there some other form of maintenance? (check the Event
Logs)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
James said:
I am having a very odd problem. We have outlook 2003 installed on windows
terminal servers (windows 2003) and IE7.

If a user gets an email that is in HTML format, and tries to reply to it,
there is massive lag. You can type an entire line in, and nothing shows
up, then after a few seconds the line just appears. This problem only
happens in outlook, and only when typing a message. If I type in the
subject line or any other area it works fine. Also this problem only
happens when typing in HTML, if I convert the email to plain text, or
rich text, there is NO lag. This issue just appeared one moring, and is
affecting all of our terminal servers. Anyone have any ideas?

Thanks
 

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