Outlook 2003 & Exchange 2000 Server

G

Guest

I have upgraded from Office XP to Office 2003 and all appeared to go well but now Outlook will not connect to the Exchange server. Reports error in conf for RPC. OWA stills works fine. Also when I try to add Exchange Server it reports that the server is not online, but it is. I have review everything on MS site but have found nothing that deals with this issue.
 
D

Diane Poremsky [MVP]

do you have these keys?

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours


http://www.poremsky.com - http://www.cdolive.com
Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30


Danny said:
I have upgraded from Office XP to Office 2003 and all appeared to go well
but now Outlook will not connect to the Exchange server. Reports error in
conf for RPC. OWA stills works fine. Also when I try to add Exchange
Server it reports that the server is not online, but it is. I have review
everything on MS site but have found nothing that deals with this issue.
 
D

dw13346

Howdy folks,

I'm experiencing the same problem as Danny-- I've done a pretty exhaustive
search but no luck thus far...

I do have the registry keys listed in Diane's reply. I don't receive a
reply when I attempt to ping the exchange server. However, I am able to
connect to the same address using outlook & IMAP, so information is getting
through somehow. (Yes, I'm sure it's an exchange server. I believe the mail
server is running 2003) I've also placed the name/ip in my hosts file.

Keep in mind I'm doing this "on the road" -- Mostly from wireless hotspots
in coffee shops, etc. I'm on extended assignment and won't be able to login
to the network for quite a while. Could this be a problem of blocked ports?

Any help is tremendously appreciated!

-Dave


Diane Poremsky said:
do you have these keys?

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours


http://www.poremsky.com - http://www.cdolive.com
Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30


Danny said:
I have upgraded from Office XP to Office 2003 and all appeared to go
well
but now Outlook will not connect to the Exchange server. Reports error in
conf for RPC. OWA stills works fine. Also when I try to add Exchange
Server it reports that the server is not online, but it is. I have review
everything on MS site but have found nothing that deals with this issue.
 
D

Diane Poremsky [MVP]

yes, it most likely is blocked ports. either at the hotspot side or on he
exchange server - it's bad to leave the rpc ports open on the server and a
recent exploit took advantage of it so many sites block it as well.

--



dw13346 said:
Howdy folks,

I'm experiencing the same problem as Danny-- I've done a pretty exhaustive
search but no luck thus far...

I do have the registry keys listed in Diane's reply. I don't receive a
reply when I attempt to ping the exchange server. However, I am able to
connect to the same address using outlook & IMAP, so information is getting
through somehow. (Yes, I'm sure it's an exchange server. I believe the mail
server is running 2003) I've also placed the name/ip in my hosts file.

Keep in mind I'm doing this "on the road" -- Mostly from wireless hotspots
in coffee shops, etc. I'm on extended assignment and won't be able to login
to the network for quite a while. Could this be a problem of blocked ports?

Any help is tremendously appreciated!

-Dave


Diane Poremsky said:
do you have these keys?

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours


http://www.poremsky.com - http://www.cdolive.com
Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30
well
but now Outlook will not connect to the Exchange server. Reports error in
conf for RPC. OWA stills works fine. Also when I try to add Exchange
Server it reports that the server is not online, but it is. I have review
everything on MS site but have found nothing that deals with this issue.
 

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