Outlook 2003 error openning default email folder

G

Guest

I have a computer with a clean copy of Windows XP SP1 and Office 2k3
Professional installed. There aren't any outlook profiles created on the
system. After applying Windows XP SP2 and all the new updates to the OS and
Office, I get erros about openning the defualt email folder. The error only
occurs when I login with another user account and it doesn't matter if the
account is a local or domain account. Once I do that I get this message when
I try to launch outlook for the first time "Unable to open your default
e-mail folders. File access is denied. You do not have the permission
required to access the C:\Documents and Settings\Administrator\Local
Settings\Application Data\Microsoft\Outlook\Outlook.pst"
I check the administrator account before login in with another user account
and there is no emai profile setup. Once I login with another user then it
does create the PST file but there are still email profile for the
administrator. Before I did the updates, when I login with a new user
account and launch Outlook it would run the office installed to prepare the
system for a new user profile and prompt to setup the email account. After
the updates, the system just runs through like it was using one email profile
even when using different user accounts. Anyone have any ideas how what I
need to change to get things back to the way they were before?
 
G

Guest

If you can get in, go to the Tools-Options-Mail Setup-Data Files.

See if that's pointing to the administrator instead of your account.
 
G

Guest

I was able to check the setting and it is pointing to a pst file under the
administrator profile. I tried removing the link to the pst file but it keep
say I can't delete the default mail delivery location. I didn't set the
administrator's pst file to be the defult mail delivery location, but I can
change it now either under a user's account or the administrator account.
 

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