Outlook 2003 - error (0x80070057)

Discussion in 'Microsoft Outlook' started by Joe, Mar 22, 2007.

  1. Joe

    Joe Guest

    I've been using Outlook 2003 for years, but after miagrating to Vista, the
    following problem cropped up.

    When I try to send some emails in Outlook 2003, I get the following error
    message:
    Task 'Main-Sending' reported error(0x80070057) : 'Could not complete the
    operation. One or more parameter values are not valid.' (note: "Main" is
    my primary pop3/SMTP server).

    My ISP says it's Microsoft's problem, not something at the server, and they
    have no idea.
    I searched the MS website, but did not get any hits on the error.

    It only affects *some* of the emails. So far, all of the affected items
    seem to be ones that I am forwarding and have attachments or imbedded
    Internet links.
    However, some forwarded emails with links or attachments go through just
    fine. Usually, if I regenerate the message from scratch, it will go
    through.

    Has anyone experienced this problem and worked out a fix?

    Thanks.
     
    Joe, Mar 22, 2007
    #1
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  2. Joe

    Guest Guest

    Guest, Mar 22, 2007
    #2
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  3. Joe

    Guest Guest

    Joe

    I have exactly the same problem - but without the Vista trigger. I hope
    someone has a suggestion.
     
    Guest, Mar 28, 2007
    #3
  4. Joe

    Guest Guest

    Thanks, but that didn't work. Registry changes are all there, but the log
    file is not created. The folder structure described is not created, so I
    created it manually--to no avail. A search of all files with "smtp" or "log"
    in the filename filas to show any such log file.
     
    Guest, Jun 9, 2007
    #4
  5. Joe

    Guest Guest

    Following advice I found in another thread, I discovered the OPMLOG file. It
    logs all activity, not just SMTP. Here is the snippet where I was trying to
    send:

    2007.06.08 19:58:20 SMTP (smtp.east.cox.net): Begin execution
    2007.06.08 19:58:20 SMTP (smtp.east.cox.net): End execution
    2007.06.08 19:58:20 Main: Synch operation started (flags = 00000030)
    2007.06.08 19:58:20 Main: DoPOPDownload(flags = 00000030, max msg =
    ffffffff): full items
    2007.06.08 19:58:20 Main: ReportStatus: RSF_COMPLETED, hr = 0x80070057
    2007.06.08 19:58:20 Main: Synch operation completed

    I don't see anything helful there. Unfortunately, the error message in play
    seems to translate to: "Wow! Something unexpected happened, but we have no
    earthly idea of what it was or how to describe it."
     
    Guest, Jun 9, 2007
    #5
  6. Joe

    Guest Guest

    I would try running Detect and Repair (from the Help Menu), you'll likely
    need your Office CD.

    If that doesn't make a difference, I would rename your current mail profile
    (use the mail applet in the Control Panel) and create a new one. You'll find
    instructions on how to do that here:
    http://www.howto-outlook.com/faq/newprofile.htm

    Let me know if either or neither works. Good luck!
     
    Guest, Jun 11, 2007
    #6
  7. Joe

    Guest Guest

    Thanks. I've tried those steps several times, to no effect. I have three
    email addresses (all on the same ISP, though), and they all behave the same
    way.

    My ISP swears it it not a problem on their end (and judging by the number of
    people here who report similar behavior. I suspect my ISP may be right);
    however, they only support OE and webmail--so they will give me no help in
    seeking a solution.

    At this point, I'm convinced it's a bug in Outlook that is not ISP specific,
    so I'm trying to decide which alternate mail program to switch to.
     
    Guest, Jun 11, 2007
    #7
  8. Joe

    F.H. Muffman Guest

    Honestly, the best troubleshooting step might be to look at the actual
    network traffic with a protocol sniffer to see what exactly is being sent
    that the server doesn't seem to agree with. That's probably the only way
    you'll get to the bottom of the problem.
     
    F.H. Muffman, Jun 11, 2007
    #8
  9. Joe

    Guest Guest

    Where does one get a "protocol sniffer"?

    What irritates me is the "Aw geez, something went wrong... sorry 'bout
    that..." nature of the error message. That's the way Macintosh does it!
     
    Guest, Jun 11, 2007
    #9
  10. Joe

    F.H. Muffman Guest

    There's no polite way to say this, so, I beg your forgiveness.

    If you don't know where to get a protocol sniffer, you're going to need a
    lot of help in setting it up, using it and interpreting the results. It's
    sorta like the whole 'If you have to ask, you can't afford it' thing.

    But, really, if your ISP says it's not their problem, I'd ask them 'How can
    you tell? What is Outlook sending to you that produces the error?' If they
    can't tell you, then, well, really, they can't know it isn't their problem.
    I mean, really, it comes down to this question: What is the command that
    Outlook sends to the SMTP server that produces the error? Knowing that, it
    might be possible to figure out what's wrong in Outlook. Or, honestly, it
    might not be. It might need to be one of those things that only Microsoft
    can figure out through tech support.
     
    F.H. Muffman, Jun 12, 2007
    #10
  11. Have you turned on Diagnostic Logging? Do so, and send something out, verify that is is not received and then post the relevant portions of the error log that show the problem (will probably have a "failed" somewhere).

    --
    Milly Staples [MVP - Outlook]

    Post all replies to the group to keep the discussion intact. All
    unsolicited mail sent to my personal account will be deleted without
    reading.

    After furious head scratching, Joe asked:

    | Thanks. I've tried those steps several times, to no effect. I have
    | three email addresses (all on the same ISP, though), and they all
    | behave the same way.
    |
    | My ISP swears it it not a problem on their end (and judging by the
    | number of people here who report similar behavior. I suspect my ISP
    | may be right); however, they only support OE and webmail--so they
    | will give me no help in seeking a solution.
    |
    | At this point, I'm convinced it's a bug in Outlook that is not ISP
    | specific, so I'm trying to decide which alternate mail program to
    | switch to.
    |
    | "K. Orland" wrote:
    |
    || I would try running Detect and Repair (from the Help Menu), you'll
    || likely need your Office CD.
    ||
    || If that doesn't make a difference, I would rename your current mail
    || profile (use the mail applet in the Control Panel) and create a new
    || one. You'll find instructions on how to do that here:
    || http://www.howto-outlook.com/faq/newprofile.htm
    ||
    || Let me know if either or neither works. Good luck!
    || --
    || Kathleen Orland
    ||
    || http://www.howto-outlook.com/
    ||
    ||
    ||
    || "Joe" wrote:
    ||
    ||| Following advice I found in another thread, I discovered the OPMLOG
    ||| file. It logs all activity, not just SMTP. Here is the snippet
    ||| where I was trying to send:
    |||
    ||| 2007.06.08 19:58:20 SMTP (smtp.east.cox.net): Begin execution
    ||| 2007.06.08 19:58:20 SMTP (smtp.east.cox.net): End execution
    ||| 2007.06.08 19:58:20 Main: Synch operation started (flags =
    ||| 00000030) 2007.06.08 19:58:20 Main: DoPOPDownload(flags =
    ||| 00000030, max msg = ffffffff): full items
    ||| 2007.06.08 19:58:20 Main: ReportStatus: RSF_COMPLETED, hr =
    ||| 0x80070057 2007.06.08 19:58:20 Main: Synch operation completed
    |||
    ||| I don't see anything helful there. Unfortunately, the error
    ||| message in play seems to translate to: "Wow! Something unexpected
    ||| happened, but we have no earthly idea of what it was or how to
    ||| describe it."
    |||
    ||| "Joe" wrote:
    |||
    |||| Thanks, but that didn't work. Registry changes are all there, but
    |||| the log file is not created. The folder structure described is
    |||| not created, so I created it manually--to no avail. A search of
    |||| all files with "smtp" or "log" in the filename filas to show any
    |||| such log file.
    ||||
    |||| "K. Orland" wrote:
    ||||
    ||||| You could try logging the SMTP conversation to see what's going
    ||||| on behind the scenes. Take a look at this article for info on
    ||||| logging:
    |||||
    ||||| http://support.microsoft.com/support/kb/articles/q177/8/78.asp
    |||||
    ||||| --
    ||||| Kathleen Orland
    |||||
    ||||| http://www.howto-outlook.com/
    |||||
    |||||
    |||||
    ||||| "Joe" wrote:
    |||||
    |||||| I've been using Outlook 2003 for years, but after miagrating to
    |||||| Vista, the following problem cropped up.
    ||||||
    |||||| When I try to send some emails in Outlook 2003, I get the
    |||||| following error message:
    |||||| Task 'Main-Sending' reported error(0x80070057) : 'Could not
    |||||| complete the operation. One or more parameter values are not
    |||||| valid.' (note: "Main" is my primary pop3/SMTP server).
    ||||||
    |||||| My ISP says it's Microsoft's problem, not something at the
    |||||| server, and they have no idea.
    |||||| I searched the MS website, but did not get any hits on the error.
    ||||||
    |||||| It only affects *some* of the emails. So far, all of the
    |||||| affected items seem to be ones that I am forwarding and have
    |||||| attachments or imbedded Internet links.
    |||||| However, some forwarded emails with links or attachments go
    |||||| through just fine. Usually, if I regenerate the message from
    |||||| scratch, it will go through.
    ||||||
    |||||| Has anyone experienced this problem and worked out a fix?
    ||||||
    |||||| Thanks.
     
    Milly Staples [MVP - Outlook], Jun 12, 2007
    #11
  12. i can receive but not send - these answers above are incomplete and im not expert just someone who wants to use outlook 2003 to send with vista home premium

    looks like a microsoft problem

    can i have a simple answer to this problem
    is there a patch or a fix i can download or a setting to change?

    simon moorehead





    Milly Staples [MVP - Outlook] wrote:

    Have you turned on Diagnostic Logging?
    11-Jun-07

    Have you turned on Diagnostic Logging? Do so, and send something out,
    verify that is is not received and then post the relevant portions of
    the error log that show the problem (will probably have a "failed"
    somewhere)

    --=8
    Milly Staples [MVP - Outlook

    Post all replies to the group to keep the discussion intact. Al
    unsolicited mail sent to my personal account will be deleted withou
    reading. =2

    After furious head scratching, Joe asked:

    Previous Posts In This Thread:

    Outlook 2003 - error (0x80070057)
    I've been using Outlook 2003 for years, but after miagrating to Vista, the
    following problem cropped up

    When I try to send some emails in Outlook 2003, I get the following error
    message
    Task 'Main-Sending' reported error(0x80070057) : 'Could not complete the
    operation. One or more parameter values are not valid.' (note: "Main" is
    my primary pop3/SMTP server)

    My ISP says it's Microsoft's problem, not something at the server, and they
    have no idea
    I searched the MS website, but did not get any hits on the error

    It only affects *some* of the emails. So far, all of the affected items
    seem to be ones that I am forwarding and have attachments or imbedded
    Internet links
    However, some forwarded emails with links or attachments go through just
    fine. Usually, if I regenerate the message from scratch, it will go
    through

    Has anyone experienced this problem and worked out a fix

    Thanks.

    You could try logging the SMTP conversation to see what's going on behind the
    You could try logging the SMTP conversation to see what's going on behind the
    scenes. Take a look at this article for info on logging:

    http://support.microsoft.com/support/kb/articles/q177/8/78.asp

    --
    Kathleen Orlan

    http://www.howto-outlook.com/


    :

    JoeI have exactly the same problem - but without the Vista trigger.
    Jo

    I have exactly the same problem - but without the Vista trigger. I hop
    someone has a suggestion

    :

    Thanks, but that didn't work.
    Thanks, but that didn't work. Registry changes are all there, but the log
    file is not created. The folder structure described is not created, so I
    created it manually--to no avail. A search of all files with "smtp" or "log"
    in the filename filas to show any such log file

    :

    Following advice I found in another thread, I discovered the OPMLOG file.
    Following advice I found in another thread, I discovered the OPMLOG file. It
    logs all activity, not just SMTP. Here is the snippet where I was trying to
    send

    2007.06.08 19:58:20 SMTP (smtp.east.cox.net): Begin executio
    2007.06.08 19:58:20 SMTP (smtp.east.cox.net): End executio
    2007.06.08 19:58:20 Main: Synch operation started (flags = 00000030
    2007.06.08 19:58:20 Main: DoPOPDownload(flags = 00000030, max msg =
    ffffffff): full item
    2007.06.08 19:58:20 Main: ReportStatus: RSF_COMPLETED, hr = 0x8007005
    2007.06.08 19:58:20 Main: Synch operation complete

    I don't see anything helful there. Unfortunately, the error message in play
    seems to translate to: "Wow! Something unexpected happened, but we have no
    earthly idea of what it was or how to describe it.

    :

    I would try running Detect and Repair (from the Help Menu), you'll likely need
    I would try running Detect and Repair (from the Help Menu), you'll likely
    need your Office CD.

    If that doesn't make a difference, I would rename your current mail profile
    (use the mail applet in the Control Panel) and create a new one. You'll find
    instructions on how to do that here:
    http://www.howto-outlook.com/faq/newprofile.htm

    Let me know if either or neither works. Good luck!
    --
    Kathleen Orland

    http://www.howto-outlook.com/



    :

    Thanks. I've tried those steps several times, to no effect.
    Thanks. I've tried those steps several times, to no effect. I have three
    email addresses (all on the same ISP, though), and they all behave the same
    way.

    My ISP swears it it not a problem on their end (and judging by the number of
    people here who report similar behavior. I suspect my ISP may be right);
    however, they only support OE and webmail--so they will give me no help in
    seeking a solution.

    At this point, I'm convinced it's a bug in Outlook that is not ISP specific,
    so I'm trying to decide which alternate mail program to switch to.

    :

    Honestly, the best troubleshooting step might be to look at the actual network
    Honestly, the best troubleshooting step might be to look at the actual
    network traffic with a protocol sniffer to see what exactly is being sent
    that the server doesn't seem to agree with. That's probably the only way
    you'll get to the bottom of the problem.

    --
    f.h.

    Where does one get a "protocol sniffer"?
    Where does one get a "protocol sniffer"?

    What irritates me is the "Aw geez, something went wrong... sorry 'bout
    that..." nature of the error message. That's the way Macintosh does it!

    :

    There's no polite way to say this, so, I beg your forgiveness.
    There's no polite way to say this, so, I beg your forgiveness.

    If you don't know where to get a protocol sniffer, you're going to need a
    lot of help in setting it up, using it and interpreting the results. It's
    sorta like the whole 'If you have to ask, you can't afford it' thing.

    But, really, if your ISP says it's not their problem, I'd ask them 'How can
    you tell? What is Outlook sending to you that produces the error?' If they
    can't tell you, then, well, really, they can't know it isn't their problem.
    I mean, really, it comes down to this question: What is the command that
    Outlook sends to the SMTP server that produces the error? Knowing that, it
    might be possible to figure out what's wrong in Outlook. Or, honestly, it
    might not be. It might need to be one of those things that only Microsoft
    can figure out through tech support.

    --
    f.h.

    Have you turned on Diagnostic Logging?
    Have you turned on Diagnostic Logging? Do so, and send something out, =
    verify that is is not received and then post the relevant portions of =
    the error log that show the problem (will probably have a "failed" =
    somewhere).

    --=81
    Milly Staples [MVP - Outlook]

    Post all replies to the group to keep the discussion intact. All
    unsolicited mail sent to my personal account will be deleted without
    reading. =20

    After furious head scratching, Joe asked:


    Submitted via EggHeadCafe - Software Developer Portal of Choice
    Task Parallelism in C# 4.0 with System.Threading.Tasks
    http://www.eggheadcafe.com/tutorial...f8b-50cfd1a51577/task-parallelism-in-c-4.aspx
     
    simon moorehead, May 30, 2010
    #12
  13. Joe

    Duncan McC Guest

    It's not a MS problem - Outlook 2003 works fine in Vista, any version.
    I've tested it on Vista Home Premium, Business and Ultimate.

    If you are getting errors on just some emails (seems one with
    attachments), the primary likely cause is your antivirus product. Turn
    it OFF for email everything - in and out (it doesn't need to be on, it's
    "real-time" scanning component will still trap virii).

    Please specify the exact error message you get, if any.

    If none of these help - then do what's already been suggested - turn on
    SMTP logging.

    Just to clarify, you have a POP email service?

    --
    Duncan.

     
    Duncan McC, May 30, 2010
    #13
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