Outlook 2003 - error (0x80070057)


J

Joe

I've been using Outlook 2003 for years, but after miagrating to Vista, the
following problem cropped up.

When I try to send some emails in Outlook 2003, I get the following error
message:
Task 'Main-Sending' reported error(0x80070057) : 'Could not complete the
operation. One or more parameter values are not valid.' (note: "Main" is
my primary pop3/SMTP server).

My ISP says it's Microsoft's problem, not something at the server, and they
have no idea.
I searched the MS website, but did not get any hits on the error.

It only affects *some* of the emails. So far, all of the affected items
seem to be ones that I am forwarding and have attachments or imbedded
Internet links.
However, some forwarded emails with links or attachments go through just
fine. Usually, if I regenerate the message from scratch, it will go
through.

Has anyone experienced this problem and worked out a fix?

Thanks.
 
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G

Guest

Joe

I have exactly the same problem - but without the Vista trigger. I hope
someone has a suggestion.
 
G

Guest

Thanks, but that didn't work. Registry changes are all there, but the log
file is not created. The folder structure described is not created, so I
created it manually--to no avail. A search of all files with "smtp" or "log"
in the filename filas to show any such log file.
 
G

Guest

Following advice I found in another thread, I discovered the OPMLOG file. It
logs all activity, not just SMTP. Here is the snippet where I was trying to
send:

2007.06.08 19:58:20 SMTP (smtp.east.cox.net): Begin execution
2007.06.08 19:58:20 SMTP (smtp.east.cox.net): End execution
2007.06.08 19:58:20 Main: Synch operation started (flags = 00000030)
2007.06.08 19:58:20 Main: DoPOPDownload(flags = 00000030, max msg =
ffffffff): full items
2007.06.08 19:58:20 Main: ReportStatus: RSF_COMPLETED, hr = 0x80070057
2007.06.08 19:58:20 Main: Synch operation completed

I don't see anything helful there. Unfortunately, the error message in play
seems to translate to: "Wow! Something unexpected happened, but we have no
earthly idea of what it was or how to describe it."
 
G

Guest

I would try running Detect and Repair (from the Help Menu), you'll likely
need your Office CD.

If that doesn't make a difference, I would rename your current mail profile
(use the mail applet in the Control Panel) and create a new one. You'll find
instructions on how to do that here:
http://www.howto-outlook.com/faq/newprofile.htm

Let me know if either or neither works. Good luck!
 
G

Guest

Thanks. I've tried those steps several times, to no effect. I have three
email addresses (all on the same ISP, though), and they all behave the same
way.

My ISP swears it it not a problem on their end (and judging by the number of
people here who report similar behavior. I suspect my ISP may be right);
however, they only support OE and webmail--so they will give me no help in
seeking a solution.

At this point, I'm convinced it's a bug in Outlook that is not ISP specific,
so I'm trying to decide which alternate mail program to switch to.
 
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F

F.H. Muffman

Honestly, the best troubleshooting step might be to look at the actual
network traffic with a protocol sniffer to see what exactly is being sent
that the server doesn't seem to agree with. That's probably the only way
you'll get to the bottom of the problem.
 
G

Guest

Where does one get a "protocol sniffer"?

What irritates me is the "Aw geez, something went wrong... sorry 'bout
that..." nature of the error message. That's the way Macintosh does it!
 
F

F.H. Muffman

There's no polite way to say this, so, I beg your forgiveness.

If you don't know where to get a protocol sniffer, you're going to need a
lot of help in setting it up, using it and interpreting the results. It's
sorta like the whole 'If you have to ask, you can't afford it' thing.

But, really, if your ISP says it's not their problem, I'd ask them 'How can
you tell? What is Outlook sending to you that produces the error?' If they
can't tell you, then, well, really, they can't know it isn't their problem.
I mean, really, it comes down to this question: What is the command that
Outlook sends to the SMTP server that produces the error? Knowing that, it
might be possible to figure out what's wrong in Outlook. Or, honestly, it
might not be. It might need to be one of those things that only Microsoft
can figure out through tech support.
 
M

Milly Staples [MVP - Outlook]

Have you turned on Diagnostic Logging? Do so, and send something out, verify that is is not received and then post the relevant portions of the error log that show the problem (will probably have a "failed" somewhere).

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joe asked:

| Thanks. I've tried those steps several times, to no effect. I have
| three email addresses (all on the same ISP, though), and they all
| behave the same way.
|
| My ISP swears it it not a problem on their end (and judging by the
| number of people here who report similar behavior. I suspect my ISP
| may be right); however, they only support OE and webmail--so they
| will give me no help in seeking a solution.
|
| At this point, I'm convinced it's a bug in Outlook that is not ISP
| specific, so I'm trying to decide which alternate mail program to
| switch to.
|
| "K. Orland" wrote:
|
|| I would try running Detect and Repair (from the Help Menu), you'll
|| likely need your Office CD.
||
|| If that doesn't make a difference, I would rename your current mail
|| profile (use the mail applet in the Control Panel) and create a new
|| one. You'll find instructions on how to do that here:
|| http://www.howto-outlook.com/faq/newprofile.htm
||
|| Let me know if either or neither works. Good luck!
|| --
|| Kathleen Orland
||
|| http://www.howto-outlook.com/
||
||
||
|| "Joe" wrote:
||
||| Following advice I found in another thread, I discovered the OPMLOG
||| file. It logs all activity, not just SMTP. Here is the snippet
||| where I was trying to send:
|||
||| 2007.06.08 19:58:20 SMTP (smtp.east.cox.net): Begin execution
||| 2007.06.08 19:58:20 SMTP (smtp.east.cox.net): End execution
||| 2007.06.08 19:58:20 Main: Synch operation started (flags =
||| 00000030) 2007.06.08 19:58:20 Main: DoPOPDownload(flags =
||| 00000030, max msg = ffffffff): full items
||| 2007.06.08 19:58:20 Main: ReportStatus: RSF_COMPLETED, hr =
||| 0x80070057 2007.06.08 19:58:20 Main: Synch operation completed
|||
||| I don't see anything helful there. Unfortunately, the error
||| message in play seems to translate to: "Wow! Something unexpected
||| happened, but we have no earthly idea of what it was or how to
||| describe it."
|||
||| "Joe" wrote:
|||
|||| Thanks, but that didn't work. Registry changes are all there, but
|||| the log file is not created. The folder structure described is
|||| not created, so I created it manually--to no avail. A search of
|||| all files with "smtp" or "log" in the filename filas to show any
|||| such log file.
||||
|||| "K. Orland" wrote:
||||
||||| You could try logging the SMTP conversation to see what's going
||||| on behind the scenes. Take a look at this article for info on
||||| logging:
|||||
||||| http://support.microsoft.com/support/kb/articles/q177/8/78.asp
|||||
||||| --
||||| Kathleen Orland
|||||
||||| http://www.howto-outlook.com/
|||||
|||||
|||||
||||| "Joe" wrote:
|||||
|||||| I've been using Outlook 2003 for years, but after miagrating to
|||||| Vista, the following problem cropped up.
||||||
|||||| When I try to send some emails in Outlook 2003, I get the
|||||| following error message:
|||||| Task 'Main-Sending' reported error(0x80070057) : 'Could not
|||||| complete the operation. One or more parameter values are not
|||||| valid.' (note: "Main" is my primary pop3/SMTP server).
||||||
|||||| My ISP says it's Microsoft's problem, not something at the
|||||| server, and they have no idea.
|||||| I searched the MS website, but did not get any hits on the error.
||||||
|||||| It only affects *some* of the emails. So far, all of the
|||||| affected items seem to be ones that I am forwarding and have
|||||| attachments or imbedded Internet links.
|||||| However, some forwarded emails with links or attachments go
|||||| through just fine. Usually, if I regenerate the message from
|||||| scratch, it will go through.
||||||
|||||| Has anyone experienced this problem and worked out a fix?
||||||
|||||| Thanks.
 
S

simon moorehead

i can receive but not send - these answers above are incomplete and im not expert just someone who wants to use outlook 2003 to send with vista home premium

looks like a microsoft problem

can i have a simple answer to this problem
is there a patch or a fix i can download or a setting to change?

simon moorehead

(e-mail address removed)



Milly Staples [MVP - Outlook] wrote:

Have you turned on Diagnostic Logging?
11-Jun-07

Have you turned on Diagnostic Logging? Do so, and send something out,
verify that is is not received and then post the relevant portions of
the error log that show the problem (will probably have a "failed"
somewhere)

--=8
Milly Staples [MVP - Outlook

Post all replies to the group to keep the discussion intact. Al
unsolicited mail sent to my personal account will be deleted withou
reading. =2

After furious head scratching, Joe asked:

Previous Posts In This Thread:

Outlook 2003 - error (0x80070057)
I've been using Outlook 2003 for years, but after miagrating to Vista, the
following problem cropped up

When I try to send some emails in Outlook 2003, I get the following error
message
Task 'Main-Sending' reported error(0x80070057) : 'Could not complete the
operation. One or more parameter values are not valid.' (note: "Main" is
my primary pop3/SMTP server)

My ISP says it's Microsoft's problem, not something at the server, and they
have no idea
I searched the MS website, but did not get any hits on the error

It only affects *some* of the emails. So far, all of the affected items
seem to be ones that I am forwarding and have attachments or imbedded
Internet links
However, some forwarded emails with links or attachments go through just
fine. Usually, if I regenerate the message from scratch, it will go
through

Has anyone experienced this problem and worked out a fix

Thanks.

You could try logging the SMTP conversation to see what's going on behind the
You could try logging the SMTP conversation to see what's going on behind the
scenes. Take a look at this article for info on logging:

http://support.microsoft.com/support/kb/articles/q177/8/78.asp

--
Kathleen Orlan

http://www.howto-outlook.com/


:

JoeI have exactly the same problem - but without the Vista trigger.
Jo

I have exactly the same problem - but without the Vista trigger. I hop
someone has a suggestion

:

Thanks, but that didn't work.
Thanks, but that didn't work. Registry changes are all there, but the log
file is not created. The folder structure described is not created, so I
created it manually--to no avail. A search of all files with "smtp" or "log"
in the filename filas to show any such log file

:

Following advice I found in another thread, I discovered the OPMLOG file.
Following advice I found in another thread, I discovered the OPMLOG file. It
logs all activity, not just SMTP. Here is the snippet where I was trying to
send

2007.06.08 19:58:20 SMTP (smtp.east.cox.net): Begin executio
2007.06.08 19:58:20 SMTP (smtp.east.cox.net): End executio
2007.06.08 19:58:20 Main: Synch operation started (flags = 00000030
2007.06.08 19:58:20 Main: DoPOPDownload(flags = 00000030, max msg =
ffffffff): full item
2007.06.08 19:58:20 Main: ReportStatus: RSF_COMPLETED, hr = 0x8007005
2007.06.08 19:58:20 Main: Synch operation complete

I don't see anything helful there. Unfortunately, the error message in play
seems to translate to: "Wow! Something unexpected happened, but we have no
earthly idea of what it was or how to describe it.

:

I would try running Detect and Repair (from the Help Menu), you'll likely need
I would try running Detect and Repair (from the Help Menu), you'll likely
need your Office CD.

If that doesn't make a difference, I would rename your current mail profile
(use the mail applet in the Control Panel) and create a new one. You'll find
instructions on how to do that here:
http://www.howto-outlook.com/faq/newprofile.htm

Let me know if either or neither works. Good luck!
--
Kathleen Orland

http://www.howto-outlook.com/



:

Thanks. I've tried those steps several times, to no effect.
Thanks. I've tried those steps several times, to no effect. I have three
email addresses (all on the same ISP, though), and they all behave the same
way.

My ISP swears it it not a problem on their end (and judging by the number of
people here who report similar behavior. I suspect my ISP may be right);
however, they only support OE and webmail--so they will give me no help in
seeking a solution.

At this point, I'm convinced it's a bug in Outlook that is not ISP specific,
so I'm trying to decide which alternate mail program to switch to.

:

Honestly, the best troubleshooting step might be to look at the actual network
Honestly, the best troubleshooting step might be to look at the actual
network traffic with a protocol sniffer to see what exactly is being sent
that the server doesn't seem to agree with. That's probably the only way
you'll get to the bottom of the problem.

--
f.h.

Where does one get a "protocol sniffer"?
Where does one get a "protocol sniffer"?

What irritates me is the "Aw geez, something went wrong... sorry 'bout
that..." nature of the error message. That's the way Macintosh does it!

:

There's no polite way to say this, so, I beg your forgiveness.
There's no polite way to say this, so, I beg your forgiveness.

If you don't know where to get a protocol sniffer, you're going to need a
lot of help in setting it up, using it and interpreting the results. It's
sorta like the whole 'If you have to ask, you can't afford it' thing.

But, really, if your ISP says it's not their problem, I'd ask them 'How can
you tell? What is Outlook sending to you that produces the error?' If they
can't tell you, then, well, really, they can't know it isn't their problem.
I mean, really, it comes down to this question: What is the command that
Outlook sends to the SMTP server that produces the error? Knowing that, it
might be possible to figure out what's wrong in Outlook. Or, honestly, it
might not be. It might need to be one of those things that only Microsoft
can figure out through tech support.

--
f.h.

Have you turned on Diagnostic Logging?
Have you turned on Diagnostic Logging? Do so, and send something out, =
verify that is is not received and then post the relevant portions of =
the error log that show the problem (will probably have a "failed" =
somewhere).

--=81
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading. =20

After furious head scratching, Joe asked:


Submitted via EggHeadCafe - Software Developer Portal of Choice
Task Parallelism in C# 4.0 with System.Threading.Tasks
http://www.eggheadcafe.com/tutorials/aspnet/21013a52-fe11-4af8-bf8b-50cfd1a51577/task-parallelism-in-c-4.aspx
 
Ad

Advertisements

D

Duncan McC

It's not a MS problem - Outlook 2003 works fine in Vista, any version.
I've tested it on Vista Home Premium, Business and Ultimate.

If you are getting errors on just some emails (seems one with
attachments), the primary likely cause is your antivirus product. Turn
it OFF for email everything - in and out (it doesn't need to be on, it's
"real-time" scanning component will still trap virii).

Please specify the exact error message you get, if any.

If none of these help - then do what's already been suggested - turn on
SMTP logging.

Just to clarify, you have a POP email service?

--
Duncan.

simon moorehead said:
i can receive but not send - these answers above are incomplete and im not expert just someone who wants to use outlook 2003 to send with vista home premium

looks like a microsoft problem

can i have a simple answer to this problem
is there a patch or a fix i can download or a setting to change?

simon moorehead

(e-mail address removed)



Milly Staples [MVP - Outlook] wrote:

Have you turned on Diagnostic Logging?
11-Jun-07

Have you turned on Diagnostic Logging? Do so, and send something out, =
verify that is is not received and then post the relevant portions of =
the error log that show the problem (will probably have a "failed" =
somewhere).

--=81
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading. =20

After furious head scratching, Joe asked:

Previous Posts In This Thread:

Outlook 2003 - error (0x80070057)
I've been using Outlook 2003 for years, but after miagrating to Vista, the
following problem cropped up.

When I try to send some emails in Outlook 2003, I get the following error
message:
Task 'Main-Sending' reported error(0x80070057) : 'Could not complete the
operation. One or more parameter values are not valid.' (note: "Main" is
my primary pop3/SMTP server).

My ISP says it's Microsoft's problem, not something at the server, and they
have no idea.
I searched the MS website, but did not get any hits on the error.

It only affects *some* of the emails. So far, all of the affected items
seem to be ones that I am forwarding and have attachments or imbedded
Internet links.
However, some forwarded emails with links or attachments go through just
fine. Usually, if I regenerate the message from scratch, it will go
through.

Has anyone experienced this problem and worked out a fix?

Thanks.

You could try logging the SMTP conversation to see what's going on behind the
You could try logging the SMTP conversation to see what's going on behind the
scenes. Take a look at this article for info on logging:

http://support.microsoft.com/support/kb/articles/q177/8/78.asp

--
Kathleen Orland

http://www.howto-outlook.com/



:

JoeI have exactly the same problem - but without the Vista trigger.
Joe

I have exactly the same problem - but without the Vista trigger. I hope
someone has a suggestion.

:

Thanks, but that didn't work.
Thanks, but that didn't work. Registry changes are all there, but the log
file is not created. The folder structure described is not created, so I
created it manually--to no avail. A search of all files with "smtp" or "log"
in the filename filas to show any such log file.

:

Following advice I found in another thread, I discovered the OPMLOG file.
Following advice I found in another thread, I discovered the OPMLOG file. It
logs all activity, not just SMTP. Here is the snippet where I was trying to
send:

2007.06.08 19:58:20 SMTP (smtp.east.cox.net): Begin execution
2007.06.08 19:58:20 SMTP (smtp.east.cox.net): End execution
2007.06.08 19:58:20 Main: Synch operation started (flags = 00000030)
2007.06.08 19:58:20 Main: DoPOPDownload(flags = 00000030, max msg =
ffffffff): full items
2007.06.08 19:58:20 Main: ReportStatus: RSF_COMPLETED, hr = 0x80070057
2007.06.08 19:58:20 Main: Synch operation completed

I don't see anything helful there. Unfortunately, the error message in play
seems to translate to: "Wow! Something unexpected happened, but we have no
earthly idea of what it was or how to describe it."

:

I would try running Detect and Repair (from the Help Menu), you'll likely need
I would try running Detect and Repair (from the Help Menu), you'll likely
need your Office CD.

If that doesn't make a difference, I would rename your current mail profile
(use the mail applet in the Control Panel) and create a new one. You'll find
instructions on how to do that here:
http://www.howto-outlook.com/faq/newprofile.htm

Let me know if either or neither works. Good luck!
--
Kathleen Orland

http://www.howto-outlook.com/



:

Thanks. I've tried those steps several times, to no effect.
Thanks. I've tried those steps several times, to no effect. I have three
email addresses (all on the same ISP, though), and they all behave the same
way.

My ISP swears it it not a problem on their end (and judging by the number of
people here who report similar behavior. I suspect my ISP may be right);
however, they only support OE and webmail--so they will give me no help in
seeking a solution.

At this point, I'm convinced it's a bug in Outlook that is not ISP specific,
so I'm trying to decide which alternate mail program to switch to.

:

Honestly, the best troubleshooting step might be to look at the actual network
Honestly, the best troubleshooting step might be to look at the actual
network traffic with a protocol sniffer to see what exactly is being sent
that the server doesn't seem to agree with. That's probably the only way
you'll get to the bottom of the problem.

--
f.h.

Where does one get a "protocol sniffer"?
Where does one get a "protocol sniffer"?

What irritates me is the "Aw geez, something went wrong... sorry 'bout
that..." nature of the error message. That's the way Macintosh does it!

:

There's no polite way to say this, so, I beg your forgiveness.
There's no polite way to say this, so, I beg your forgiveness.

If you don't know where to get a protocol sniffer, you're going to need a
lot of help in setting it up, using it and interpreting the results. It's
sorta like the whole 'If you have to ask, you can't afford it' thing.

But, really, if your ISP says it's not their problem, I'd ask them 'How can
you tell? What is Outlook sending to you that produces the error?' If they
can't tell you, then, well, really, they can't know it isn't their problem.
I mean, really, it comes down to this question: What is the command that
Outlook sends to the SMTP server that produces the error? Knowing that, it
might be possible to figure out what's wrong in Outlook. Or, honestly, it
might not be. It might need to be one of those things that only Microsoft
can figure out through tech support.

--
f.h.

Have you turned on Diagnostic Logging?
Have you turned on Diagnostic Logging? Do so, and send something out, =
verify that is is not received and then post the relevant portions of =
the error log that show the problem (will probably have a "failed" =
somewhere).

--=81
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading. =20

After furious head scratching, Joe asked:


Submitted via EggHeadCafe - Software Developer Portal of Choice
Task Parallelism in C# 4.0 with System.Threading.Tasks
http://www.eggheadcafe.com/tutorials/aspnet/21013a52-fe11-4af8-bf8b-50cfd1a51577/task-parallelism-in-c-4.aspx
 

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